First Credit Union

First Credit Union

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.1 - (36 reviews)
15
4
1
3
13
Read Our 36 Reviews

Chamber Rating

Verified Member
3.1 - (36 reviews)
15
4
1
3
13
  • Michael Thorne

    I do not recommend First Credit Union to anyone! They lie, they deceive and over all a bad organization! Ive had 4 vehicles refinanced with First Credit Union and a credit card been a loyal customer and with out knowing they canceled my credit card and screwed up my credit! If you are considering a credit union to join skip this one because in the end they will certainly be your demise ! Everyone I know will certainly be aware of the problems that I have endured. I cant believe they would do this to one of there customers! Beware!
    Mar 26th, 2022

  • Julie Polak

    Customer Service? Customer Service? This bank is a bigger joke than Verizon. Than Walmart. Than the DMV. Inconsistent information. A laizzes-faire attitude about the client or their money. Horrible.
    Sep 30th, 2021

  • Zach Wayne

    Horrible customer service. Inconsistent information between branches. No communication about whats been happening with my accounts. Corporate office going into my accounts with no permission. My account was closed without prior notice and then another branch reopened and activated my card. Now Im being told by corporate that I have to reapply for my card and that That other branch did nothing. Ive visited several branches and have had a bad experience at every single one. Cannot wait to close all my accounts and never return.
    Jul 27th, 2021

  • Soledad Canedo

    Customer service the worst
    Jun 23rd, 2021

  • Shirley Anderson

    What has happened to Ur Service U have made it littlerly impossible to work with U either I can't get into my account or sit on wait forever only to get hung up on & this number kept telling me this number was no good so here I sit on hold & guess what again I have been hungup on
    Mar 10th, 2021

Read Our 36 Reviews

About
First Credit Union

We're not a bank, we're a credit union! Unlike a bank, First Credit Union is not-for-profit. We’re owned by our members, not shareholders. We’re local. First Credit Union was established in Arizona in 1929 and today is based in Chandler, AZ. We care about our members. We show it by offering member-priced products and services, but also by offering free tax preparation, free financial education, and free money management tools to help members improve their financial condition. Simply put, we exist to serve our members:) We care about the community Giving back to the communities we serve is a core value. Together with our members we raise thousands of dollars each year for Children’s Miracle Network hospitals in Phoenix and Tucson.

Contact Info

Languages

  • English

Images

Questions & Answers

Q What is the phone number for First Credit Union?

A The phone number for First Credit Union is: (480) 756-5500.


Q Where is First Credit Union located?

A First Credit Union is located at 803 E Devonshire Ave, Phoenix, AZ 85014


Q What is the internet address for First Credit Union?

A The website (URL) for First Credit Union is: https://www.firstcu.net/


Q How big is First Credit Union?

A First Credit Union employs approximately 20+ people.


Q What days are First Credit Union open?

A First Credit Union is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM


Q How is First Credit Union rated?

A First Credit Union has a 3.1 Star Rating from 36 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Ratings and Reviews
First Credit Union

Overall Rating

Overall Rating
( 36 Reviews )
15
4
1
3
13
Write a Review

Michael Thorne on Google

image I do not recommend First Credit Union to anyone! They lie, they deceive and over all a bad organization!
Ive had 4 vehicles refinanced with First Credit Union and a credit card been a loyal customer and with out knowing they canceled my credit card and screwed up my credit! If you are considering a credit union to join skip this one because in the end they will certainly be your demise !
Everyone I know will certainly be aware of the problems that I have endured. I cant believe they would do this to one of there customers! Beware!


Julie Polak on Google

image Customer Service?
Customer Service?
This bank is a bigger joke than Verizon. Than Walmart. Than the DMV.
Inconsistent information.
A laizzes-faire attitude about the client or their money. Horrible.


Zach Wayne on Google

image Horrible customer service. Inconsistent information between branches. No communication about whats been happening with my accounts. Corporate office going into my accounts with no permission. My account was closed without prior notice and then another branch reopened and activated my card. Now Im being told by corporate that I have to reapply for my card and that That other branch did nothing. Ive visited several branches and have had a bad experience at every single one. Cannot wait to close all my accounts and never return.


Soledad Canedo on Google

image Customer service the worst


Shirley Anderson on Google

image What has happened to Ur Service U have made it littlerly impossible to work with U either I can't get into my account or sit on wait forever only to get hung up on & this number kept telling me this number was no good so here I sit on hold & guess what again I have been hungup on


Load More Reviews

Overall Rating

Overall Rating
( 36 Reviews )
15
4
1
3
13

Write a Review

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