UnisLink

Hours

Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
N/A
Sunday:
N/A
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM

Chamber Rating

Verified Member
3.4 - (10 reviews)
6
0
0
0
4
Read Our 10 Reviews

Chamber Rating

Verified Member
3.4 - (10 reviews)
6
0
0
0
4
  • sea kur

    Bewere about your info. They are not located in Phoenix. I paid my bill on time and they still send me to collection. I got my bank's documents to prove it.
    Mar 14th, 2024

  • steve brown

    Unislink, mis-posted all four out of four total payments AND then, after confirming the bills were paid, Unislink tried collecting the paid bills again. This is incompetence. Then Unislink sent a bill to collections and when it was again confirmed it was paid, charged me a $20 collection agency fee. This is unethical. Funny, how each recent recent review is one star (as of today) and all 5 star reviews are from "3 years ago." This is deceptive. I have emails from Unislink confirming my zero balance but they ignore them and attempt to collect paid bills. I have to leave that doctor (whom I like) only because of Unislink and for no other reason. So, if you're a medical practitioner looking to reduce the size of your practice, Unislink might be right for you.
    Jan 17th, 2024

  • S K

    Not happy with customer service. Waited on hold for well over an hour. Tried to have them call me back. They call me and nobodys there. Tried another time, on hold for 45 minutes and when it was my turn, it was time for the employees to leave and they hung up on me again. Now Im hold again for 20 minutes, I will be very surprised if they pick up. And I dont know why Im bothering to talk to them anyway because Im not going to pay the physician who sent the bill. My mother in law died 6 months ago and I just received the bill. Bank accounts closed and no money left.
    Nov 2nd, 2023

  • Tory Miller

    Poorly led and poorly executed company. We wasted 4 months thinking they were credentialing our family practice. Between a lack of knowledge and mistakes on forms submitted, they literally accomplished nothing. We had to hire a new company to start from scratch. Beware!!
    Aug 30th, 2023

  • Jessica DiZazzo

    In my experience with UnisLink they are not only a likable and professional organization that offers great customer service, they are lightyears ahead of their competition in technology, processes and offerings. I work in Healthcare Technology and see other companies looking at UnisLink as the gold standard. Their healthcare RCM business is one of the best I have worked with. Their metrics and client satisfaction speak for themselves. Aside from the great work they do, the owners and employees are always kind and great to work with.
    Mar 18th, 2021

Read Our 10 Reviews

About
UnisLink

UnisLink is passionate about helping healthcare providers foster better health for their patients while also maximizing their financial returns.We are the only company that combines premium data analytics capabilities, state-of-the-art technology and processes, and high-touch, responsive client services into a single, medical billing solutions platform.UnisLink works hand-in-hand with providers of all types and sizes to manage revenue cycles and population health across multiple payment models.

Contact Info

Services

  • Medical Billing

Specialities

  • Health & Medical
  • Medical Billing Service

Questions & Answers

Q What is the phone number for UnisLink?

A The phone number for UnisLink is: (602) 374-3101.


Q Where is UnisLink located?

A UnisLink is located at 21410 North 19th Avenue, Suite #151, Phoenix, AZ 85027


Q What is the internet address for UnisLink?

A The website (URL) for UnisLink is: https://www.unislink.com/


Q What days are UnisLink open?

A UnisLink is open:
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: N/A
Sunday: N/A
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM


Q How is UnisLink rated?

A UnisLink has a 3.4 Star Rating from 10 reviewers.

Hours

Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
N/A
Sunday:
N/A
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM

Ratings and Reviews
UnisLink

Overall Rating

Overall Rating
( 10 Reviews )
6
0
0
0
4
Write a Review

sea kur on Google

image Bewere about your info. They are not located in Phoenix. I paid my bill on time and they still send me to collection. I got my bank's documents to prove it.

Business Response on Google Mar 24th, 2024
We apologize for the inconvenience caused and are investigating to prevent future occurrences.In cases where we don't control the totality of a process, mistakes can occur. Even in challenging situations, our team dedicates itself to maintaining UnisLink's standards of excellence. We encourage you to call and leave a message on our Escalation Line at 602-427-4993 so that we can work directly with you to resolve this situation. The satisfaction of our clients is our top priority and a cornerstone of our guiding values. We are committed to retaining your trust and ensuring that all UnisLink clients are a paramount concern in our day-to-day activities.

steve brown on Google

image Unislink, mis-posted all four out of four total payments AND then, after confirming the bills were paid, Unislink tried collecting the paid bills again. This is incompetence.
Then Unislink sent a bill to collections and when it was again confirmed it was paid, charged me a $20 collection agency fee. This is unethical.
Funny, how each recent recent review is one star (as of today) and all 5 star reviews are from "3 years ago." This is deceptive.
I have emails from Unislink confirming my zero balance but they ignore them and attempt to collect paid bills. I have to leave that doctor (whom I like) only because of Unislink and for no other reason. So, if you're a medical practitioner looking to reduce the size of your practice, Unislink might be right for you.

Business Response on Google Feb 4th, 2024
Hi Steve.We are sorry that this unfortunate situation has affected you and share your disappointment. We're committed to a positive experience for all our clients, and thank you for bringing this to our attention. While issues of this nature are unfortunate to experience, this incident is activelybeing isolated and addressed. We know mistakes can be time-consuming and costly, so we are working to learn more about what went wrong and prevent this from happening again.With 4.5 million patients serviced yearly and 10,000 patient calls conducted monthly, we continuously strive for consistency and accuracy. In other cases where we don't control the totality of a process, there is an unfortunate reality where mistakes can occur. In those situations, our team's dedication is to uphold the standard of excellence we want you to associate with UnisLink.The satisfaction of our clients remains our top priority and is a cornerstone of our guiding values. We want to retain your trust and assure you that our commitment to all UnisLink clients is paramount to our day-to-day activity.While we can't control where we've been, we can fully control where we go. We encourage you to call and leave a message on our Escalation Line at 602-427-4993so that we can work directly with you to resolve this situation.We're committed to regaining your trust and confidence in UnisLink.

S K on Google

image Not happy with customer service. Waited on hold for well over an hour. Tried to have them call me back. They call me and nobodys there. Tried another time, on hold for 45 minutes and when it was my turn, it was time for the employees to leave and they hung up on me again. Now Im hold again for 20 minutes, I will be very surprised if they pick up. And I dont know why Im bothering to talk to them anyway because Im not going to pay the physician who sent the bill. My mother in law died 6 months ago and I just received the bill. Bank accounts closed and no money left.


Tory Miller on Google

image Poorly led and poorly executed company. We wasted 4 months thinking they were credentialing our family practice. Between a lack of knowledge and mistakes on forms submitted, they literally accomplished nothing. We had to hire a new company to start from scratch. Beware!!


Jessica DiZazzo on Google

image In my experience with UnisLink they are not only a likable and professional organization that offers great customer service, they are lightyears ahead of their competition in technology, processes and offerings. I work in Healthcare Technology and see other companies looking at UnisLink as the gold standard.
Their healthcare RCM business is one of the best I have worked with. Their metrics and client satisfaction speak for themselves.
Aside from the great work they do, the owners and employees are always kind and great to work with.


Load More Reviews

Overall Rating

Overall Rating
( 10 Reviews )
6
0
0
0
4

Write a Review

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