Bank of America (with Drive-thru ATM)

Dawn Weiss _{on Google}

Nov 18th, 2022

Opened an account and had the BEST experience with DeShawn. Read all the reviews here and was worried about this location but we are loyal BofA customers many years now. Got here thirty before closing time and have been treated like gold. Ask for DeShawn, but honestly everyone at the bank was SUPER nice, accomodating, patient and knowledgeable.

Ini Mosca _{on Google}

Jul 14th, 2022

Unprofessional, very rude employees.
We have three accounts with B of A and the Desert Ridge location is the only branch with horrible customer service.
I think its time for a revamp and learn from other B of A branches how to run a branch smoothly.

matt wasko _{on Google}

Jul 13th, 2022

Service with a surcharge (not a smile). Needed a certified bank check today, thus requiring a visit to the teller window. I've got several different business accounts at BofA; combined the account balances are several multiples greater than the minimum required for BofA's "Preferred rewards". The teller explained though that the $15 fee for certified check could not be waived because the account I was drawing from in particular did not meet the account balance criteria for "Preferred Rewards".
The teller window is perpetually understaffed at BofA but somebody has got to pay for the "suits" to stand around doing nothing at this location, am I right?