Hertz

My sister and I rented a car from this location. Never in a million years would I have expected to have to check the tires. When I noticed the rear tires were bald we were already on the road. We were traveling in a remote area for hundreds of miles. Every time we got in the car I said a prayer. The windshield wipers were also in need of replacement. When we returned the car my sister called to let them know about the tires. The attitude was one of we do not care. I will be hard pressed to use Hertz Rent A Car in the future. If you choose to rent a car from them I highly suggest checking the tires before you get on the road.
Oct 25th, 2021

Gracious staff made us feel like family.
Sep 4th, 2021

Great service..clean cars ...thank you:)
Sep 3rd, 2021

Hertz cars rented by either a Hertz or Dollar or Thrifty location (all are owned by Hertz now and is run by a dishonest licensee at this location) at fairbanks, Alaska is a total rip off. Deceitful business practices, unscrupulous hidden fees. They don't' provide details or evidence eg picture of a dirty car for justifying a $111 cleaning fee. Who washes a rental car anyways. Calling to corporate falls on a deaf ears. Avoid them at all cost. You might have a better luck with @budget or @enterprise next door
Aug 29th, 2021

This Hertz location seems to reopen, at least through Thrifty. When we arrived, we got the car immediately and that was the car we reserved back in April. The service was quite nice considering the current rental shortage.
Aug 24th, 2021