Lane Bryant

Homie _{on Google}

Jan 3rd, 2023

The ladies working were so nice and helped me find what I needed business clothes.

Alex E. _{on Yelp}

Oct 7th, 2022

Found everything my wife needs and fit perfectly.! The staff helped me out in finding what I was looking for. Thank you!

Roxsana L. _{on Yelp}

Jun 22nd, 2022

Went in 45 min before closing I received no acknowledgment not even a how can I help you. While picking out some bras other people walked in they were acknowledged right away asked if needed help. I kept shopping for bras then asked for the fitting room this 37 min before closing she said I cleaned them already you can't use them. Don't understand why they would clean so early having the store still open for business. Or maybe just leave one open for customers who are still in the store . Definitely no customer service at this location not going back

Michelle E _{on Google}

May 1st, 2022

I have been putting off writing this review for years so I cant even blame the pandemic. Today was the last straw. I am truly baffled by how unhelpful the employees in this store are. Theyre nice, but its so frustrating that I usually just walk out. I literally have to ask for help every single time and the store is never so crowded that everyone is busy. For example, I went when the bras were on sale for $25. I walked in and they greeted me(which is an improvement)but no one asked if I needed help which is fine when I just walk in, but when Im just standing there waiting and no one says anything that is a problem. I typically have to go up to the counter and ask for help. Also, 2 or 3 people were helping one person. The CUSTOMER saw me standing there and asked was I ok. I said I was just waiting for assistance and she was the one who asked them to help me. Once they were asked I was helped and ended up having to order online because for some reason this store that supposedly carries large sizes rarely has mine in store. Fast forward two weeks later after I call about my order and theyre short with me on the phone and tell me to call back in a few days because there is nothing in the system. The receipt says 4 to 8 business days and I have ordered here before so I just go in the next day which is now 9 business days. The lady was nice and found my order which was entered under my first and middle name even though I am in their system and my card only has my initial. Thats fine the person read my ID wrong, we all make mistakes. I get the bras and ask to try on because thats why I sent them to the store in case I needed to return or exchange. I try the bras on and no one came to ask if I was ok or needed anything. I come back out and say one is too big. She doesnt ask if I want to look for or order something else, she just returns the bra. Then I ask are you no longer doing the promotion where you get 50% off one item when you do store pick up? She replies yes and tells me its one full priced item. I just say ok thanks and leave. Does this store not want to make money? Why wouldnt you ask and make the easiest sale of the day? Why do I always have to ask them everything? At this point Im going to take my business elsewhere. Its too frustrating. The fact that over the years it has been different employees leads me to believe this company needs to train them better. Its really as simple as asking your customers if they need assistance.

June Perkins _{on Google}

Mar 12th, 2022

My friend received professional assistance with obtaining the correct extra large bra size. Thank you for your patience too. June Perkins