A Appliance Repair

George Golden _{on Google}

Mar 13th, 2024

Great customer service, fast service , reasonable prices on service and appliances ,, I dont usually write reviews, but A alliance is truly quality service

Nick Goellner _{on Google}

Jan 30th, 2024

They couldn't repair our dishwasher and took the broken parts with them and the next company couldn't diagnose the issue because it was missing parts. The lady who answered the phone could not understand why this was an issue and hung up when I got frustrated.
Edit: They will not even talk to me about the parts that are missing. I received a weak sorry but the fact that they did not put the parts back on the dishwasher after they replacements did not fix the issue and then claim no responsibility for those missing parts is unacceptable. I cannot get it fixed by another company without replacing the original parts that may or may not have been the issue now.

michael theisen _{on Google}

Jan 22nd, 2024

Needed a motor for my dryer. Travis ordered one for me, worked out great.

Holly Johnson _{on Google}

Jan 13th, 2024

I do NOT recommend this company. I called them about my washing machine not spinning and they came out the same day (12/18) charging a $150 diagnostic fee. They diagnosed my washing machine with a weak motor and directed me to call LG as the motor was under 10 year warranty. I did that, they ordered the part and came back out on 1/2 to install new motor. The owner/tech replaced it within 15 min (I paid $175 labor cost), put the washing machine on a test cycle and left. Of course as soon as he left the washing machine wouldnt spin as my original problem. I called and called, hoping he would come back out immediately. Of course they did not and couldnt figure the problem. The following day they called back and said it must be the clutch and directed me to call LG again. I did and LG pretty much said the clutch was sent with the motor and A Appliance was trying to rip me off. I called A Appliance back told them this and they then ordered the clutch themselves. Of course it took over a week to come back to install the clutch. (1/10) when the owner/tech came out to install the clutch he said it wasnt the clutch, the tub had to be replaced. Due to that being over $500 to replace, he recommended replacing. Which I agreed with. He said he had a few deals he could over. The first one was a smaller washing machine with a large dent for over $600. I said I have a family of 4 and needed something bigger so he sent me $2,000 washing machine. I said I couldnt afford it and asked for the $175 in labor back as a refund. Of course I didnt hear back so then I called about it again and its been a week and Ive heard nothing. I tried to give them the chance to do right but refunding me labor for a problem that never existed (the motor being weak) and was super patient over the month I didnt have a working machine. I highly recommended using another company for any appliance repairs.