The Promenade at Marina City Club Apartments

Paige Clark _{on Google}

Mar 22nd, 2024

Danielle Ware has made it a pleasure living here. She is very professional, upbeat & friendly while going over and beyond to assist me. Her prompt attention to every matter is greatly appreciated.

Nick Chew _{on Google}

Mar 10th, 2024

Worked with Shukura Smith and she is so nice and responsive! One of the best reps from the promenade. Amador, the head maintenance POC is also amazing!!!

Diana Conte _{on Google}

Jan 9th, 2024

Tom is the absolute BEST!!!!! Beyond helpful in talking through every question/concern/option during the touring process!

Michelle McGee _{on Google}

Oct 13th, 2023

I cannot express my appreciation for Dawn enough. She has undoubtedly been the most exceptional individual Ive encountered at this property. Her consistent willingness to promptly address my issue and concerns in a timely manner have made my stay incredibly smooth. Dawns genuine concern for her residents is evident in her constant availability and support.
Thank you in advance.

Stuart Family _{on Google}

Jan 15th, 2024

SECTION-8 APARTMENT .... WITH A VIEW!! I lived in Promenade/Marina City Club for three years, and it was the worst rental situation. Below is a short list:
(1) 10% rent increases every year. Hundreds of dollars each year on top of rents that are already too high.
2) Daniel Nolan in the leasing office is uncaring, unprofessional, and intentionally mean and condescending. He is gone half of the time with signs on the door indicating he'll be back, and it takes hours to reach them.
2) Promenade is a very old building (with mold) that needs constant daily repairs. You will hear daily jackhammers, saws, bobcats, cement trucks, and plumes of dust more than 2/3 of the time including on weekends. Every week, they'll let you know a day in advance that there will be construction lasting 2 weeks. Sometimes the construction is inside your unit, and they give no reimbursement for hotels.
3) Its very noisy at night. The docks outside of Marina City Club have a construction defect and make very loud creaking noises. We would awakened up every 1-2 hours. If you are almost deaf and can take out your hearing aid, you won't be able to sleep.
4) The balconies don't drain and rainwater often floods the apartments. When it rains, you will have gallons of water rushing into your living room and bedroom each time it rains (your job to clean it with no help from management.) This cleanup takes hours. We had to put out sandbags each time it rained.
5) Air conditioners do not circulate air and there are no ducts behind the walls. If you run your air conditioner constantly and pay $500 each month in electricity, it will never get cooler than 78 with humid air quality.
6) Annual rent increases of of $500-$1000 per year--exceeding most surrounding apartments.
7) My neighbor had 4 bikes stolen in less than a year. About $10,000 of stolen property. Maybe Daniel Nolan knows what happened to the bikes since he is gone all day.
8) Mold is in most units. One of my neighbors tested and found toxic levels of mold.The MCC homeowners association filed a lawsuit against the Marina City Club for mold in his own condo. One neighbor did mold testing that showed toxic levels of mold. They never remediate the mold.
9) If you try to discuss any concerns with Daniel Nolan, he will say to all the residents "You are free to move." Thats his answer for everything.
They treat tenants so badly that neighbors walk dogs and meet around the mailboxes to discuss how horrible the treatment is. The conversation is always about nightmare interactions with the leasing staff, and loud construction that lasts for weeks.
Promenade and Essex management are worse than a Section-8, and the list of issues is simply not worth a good view.