Hertz Car Rental - Durham - Hillsborough HLE

( 280 Reviews )

3601 Hillsborough Rd
Durham, NC 27705
919-309-0577

Claim Your Listing

Listing Incorrect?

Hours

Monday:

8:00 AM - 6:00 PM

Tuesday:

8:00 AM - 6:00 PM

Wednesday:

8:00 AM - 6:00 PM

Thursday:

8:00 AM - 6:00 PM

Friday:

8:00 AM - 6:00 PM

Saturday:

9:00 AM - 12:00 PM

Sunday:

Closed

CALL DIRECTIONS REVIEWS

Chamber Rating

2.6 - (280 reviews)

143

Read Our 280 Reviews

Chamber Rating

2.6 - (280 reviews)

143

› ‹

Marsha

Mar 23rd, 2024
Xueyi Cai

Mar 23rd, 2024
Ashlye Thorpe
Worst customer service around! I made an online reservation yesterday, received a email confirmation and took an expensive Uber from another city into Durham to pick up the car from Hertz. When I arrived, there were not any customers in the store and 2 employees sitting there like they were hanging out with their boys. Neither greeted me properly and when finally acknowledged after standing there for a while, I was assisted by an extremely cold, nonchalant white male with glasses. He quickly informed me that I should not have been able to make a reservation online because they already had 24 reservations already. He gave zero cares about my situation and never said another word, just looked at me. Although upset and disappointed that I could not get a car, I was equally shocked by his poor attitude. Luckily, I remembered that there was an Enterprise right down the street which came to my rescue AND with great customer service. I will be sure to spend my coins at Enterprise from now on!
Feb 18th, 2024
Charles Vaughan
Super curteous and willing to help
Jan 25th, 2024
archie snipes
Friendly folks
Jan 11th, 2024

Read Our 280 Reviews

About
^{Hertz Car Rental - Durham - Hillsborough HLE}

Hertz Car Rental - Durham - Hillsborough HLE is located at 3601 Hillsborough Rd in Durham, North Carolina 27705. Hertz Car Rental - Durham - Hillsborough HLE can be contacted via phone at 919-309-0577 for pricing, hours and directions.

Contact Info

919-309-0577
(800) 704-4473

Products

CONVERTIBLE
MINIVAN
SPORT UTILITY

Questions & Answers

Q What is the phone number for Hertz Car Rental - Durham - Hillsborough HLE?

A The phone number for Hertz Car Rental - Durham - Hillsborough HLE is: 919-309-0577.

Q Where is Hertz Car Rental - Durham - Hillsborough HLE located?

A Hertz Car Rental - Durham - Hillsborough HLE is located at 3601 Hillsborough Rd, Durham, NC 27705

Q What is the internet address for Hertz Car Rental - Durham - Hillsborough HLE?

A The website (URL) for Hertz Car Rental - Durham - Hillsborough HLE is: https://www.hertz.com/us/en/location/unitedstates/northcarolina/durham/rduc20?utm_campaign=gmb-Hertz-Car-Rental---Durham---Hillsborough-HLE&utm_medium=gmb-websitelink&utm_source=Google

Q What days are Hertz Car Rental - Durham - Hillsborough HLE open?

A Hertz Car Rental - Durham - Hillsborough HLE is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed

Q How is Hertz Car Rental - Durham - Hillsborough HLE rated?

A Hertz Car Rental - Durham - Hillsborough HLE has a 2.6 Star Rating from 280 reviewers.

Hours

Monday:

8:00 AM - 6:00 PM

Tuesday:

8:00 AM - 6:00 PM

Wednesday:

8:00 AM - 6:00 PM

Thursday:

8:00 AM - 6:00 PM

Friday:

8:00 AM - 6:00 PM

Saturday:

9:00 AM - 12:00 PM

Sunday:

Closed

Related Categories

Transportation Service

Nearby Hertz Locations

Ratings and Reviews
^{Hertz Car Rental - Durham - Hillsborough HLE}

Overall Rating

( 280 Reviews )

143

Write a Review

Marsha _{on Google}

Mar 23rd, 2024

Business Response_{on Google} ^{Mar 22nd, 2024}

Hello Marsha, thank you for the five star review! We are so glad to hear that you had a great experience at our Durham Hertz rental office. We hope we can keep up the great service the next time you need a rental. We hope to see you soon!

Xueyi Cai _{on Google}

Mar 23rd, 2024

Business Response_{on Google} ^{Mar 22nd, 2024}

Hello Xueyi! Thank you so much for taking the time to leave us a review and providing us with such great feedback! We’re so glad to hear that you had a great experience with us at our Durham Hertz Car Rental location and appreciate the 5-Star rating. Thank you for choosing Hertz and we hope to see you again soon!

Ashlye Thorpe _{on Google}

Feb 18th, 2024

Worst customer service around! I made an online reservation yesterday, received a email confirmation and took an expensive Uber from another city into Durham to pick up the car from Hertz.
When I arrived, there were not any customers in the store and 2 employees sitting there like they were hanging out with their boys. Neither greeted me properly and when finally acknowledged after standing there for a while, I was assisted by an extremely cold, nonchalant white male with glasses. He quickly informed me that I should not have been able to make a reservation online because they already had 24 reservations already. He gave zero cares about my situation and never said another word, just looked at me. Although upset and disappointed that I could not get a car, I was equally shocked by his poor attitude.
Luckily, I remembered that there was an Enterprise right down the street which came to my rescue AND with great customer service. I will be sure to spend my coins at Enterprise from now on!

Business Response_{on Google} ^{Feb 26th, 2024}

Hi, there. We’re extremely sorry to read about your experience at our Durham Hertz Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Charles Vaughan _{on Google}

Jan 25th, 2024

Super curteous and willing to help

Business Response_{on Google} ^{Feb 4th, 2024}

Hello, there! Thank you for the 5-Star rating! We’re so glad that you had such a great experience at our Hertz Hillsborough Car Rental location! We hope to see you again soon!

archie snipes _{on Google}

Jan 11th, 2024

Friendly folks

Business Response_{on Google} ^{Jan 11th, 2024}

Hello Archie! Thank you so much for taking the time to leave us a review and providing us with such great feedback! We’re so glad to hear that you had a great experience with us at our Durham Car Rental location and appreciate the 4 or 5-Star rating. Thank you for choosing Hertz and we hope to see you again soon!

Load More Reviews

Overall Rating

( 280 Reviews )

143

Hertz Car Rental - Durham - Hillsborough HLE

Hours

Chamber Rating

Chamber Rating

About Hertz Car Rental - Durham - Hillsborough HLE

Contact Info

Products

Questions & Answers

Q What is the phone number for Hertz Car Rental - Durham - Hillsborough HLE?

Q Where is Hertz Car Rental - Durham - Hillsborough HLE located?

Q What is the internet address for Hertz Car Rental - Durham - Hillsborough HLE?

Q What days are Hertz Car Rental - Durham - Hillsborough HLE open?

Q How is Hertz Car Rental - Durham - Hillsborough HLE rated?

Hours

Related Categories

Nearby Hertz Locations

Hertz

Hertz

Hertz Car Rental - Asheville, Fletcher - Patton HLE

Hertz

Hertz Car Rental - Moore County Airport

Hertz Car Rental - High Point - East Parris Avenue HLE

Ratings and Reviews Hertz Car Rental - Durham - Hillsborough HLE

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Marsha on Google

Xueyi Cai on Google

Ashlye Thorpe on Google

Charles Vaughan on Google

archie snipes on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

Car Rental Agency Near Me in Durham, NC

Budget Truck Rental

Enterprise Rent-A-Car

Enterprise Holdings Inc

Zipcar

Zipcar

Enterprise Rent-A-Car

Avis Car Rental

Budget Car Rental

START DRIVING

ONLINE LEADS TODAY!

Loading

About
^{Hertz Car Rental - Durham - Hillsborough HLE}

Ratings and Reviews
^{Hertz Car Rental - Durham - Hillsborough HLE}

Marsha _{on Google}

Xueyi Cai _{on Google}

Ashlye Thorpe _{on Google}

Charles Vaughan _{on Google}

archie snipes _{on Google}