Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Chamber Rating

2.3 - (67 reviews)
18
2
1
4
42
Read Our 67 Reviews

Chamber Rating

2.3 - (67 reviews)
18
2
1
4
42
  • Connor Andrew

    Avoid USbank Cherry Creek branch at all costs. They committed forgery and credit card fraud against me and violated the fair credit act by pulling my credit and signing me up for a credit card without my knowledge or consent. Their resolution was to close my account which then hurt my credit even more, after that I was told there is nothing more they could do to remedy the credit card fraud they committed against me. The damage was never removed from my credit report, my credit report still shows the account was opened and closed and never removed as well. The vice president was more concerned with going on vacation than addressing the credit card fraud committed against me by his branch. Awful experience where I ended up having to waste many hours of my time only for the damage done by them to never be fixed.
    Apr 7th, 2024

  • Miguel H

    What a bunch of unprofessional employees.
    Feb 22nd, 2024

  • Ben Hyman

    Worst bank of all time. Their customer service is so unhelpful and rude. I would recommend taking your business ELSEWHERE
    Feb 3rd, 2024

  • Robin Pittman

    After waiting an hour to meet with in the branch with a "relationship consultant" regarding updates to my HOA's account, no follow-up has occurred and the consultant has not responded to calls and emails. After six weeks of non-response, I have appointment to go back to the branch and hopefully get resolution.
    Dec 11th, 2023

  • Anne Baer

    We have been with US Bank for nearly 30 years. My online experience with the bank has, for the most part, been good. My experience with this branch has always been terrible. Last week I went into the bank to send a wire. I had to wait 45 minutes to see a banker. The wire was supposed to go out the next day. Two days later the funds had still not been transferred. I called the branch and as usual no one answered. I finally spoke with someone on the general number. He was apologetic and tried reaching this branch himself. No answer. We finally solved the problem and he told me that someone from the branch would reach out to apologize for not letting me know that the wire did not transfer. A week later, I am still waiting.
    Nov 30th, 2023

Read Our 67 Reviews

About
U.S. Bank Branch

U.S. Bank Branch is located at 210 University Blvd in Denver, Colorado 80206. U.S. Bank Branch can be contacted via phone at 303-320-5155 for pricing, hours and directions.

Contact Info

  •   303-320-5155

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

A The phone number for U.S. Bank Branch is: 303-320-5155.


Q Where is U.S. Bank Branch located?

A U.S. Bank Branch is located at 210 University Blvd, Denver, CO 80206


Q What is the internet address for U.S. Bank Branch?

A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/colorado/denver/210-university-blvd-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing


Q What days are U.S. Bank Branch open?

A U.S. Bank Branch is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed


Q How is U.S. Bank Branch rated?

A U.S. Bank Branch has a 2.3 Star Rating from 67 reviewers.

Ratings and Reviews
U.S. Bank Branch

Overall Rating

Overall Rating
( 67 Reviews )
18
2
1
4
42
Write a Review

Connor Andrew on Google

image Avoid USbank Cherry Creek branch at all costs. They committed forgery and credit card fraud against me and violated the fair credit act by pulling my credit and signing me up for a credit card without my knowledge or consent. Their resolution was to close my account which then hurt my credit even more, after that I was told there is nothing more they could do to remedy the credit card fraud they committed against me. The damage was never removed from my credit report, my credit report still shows the account was opened and closed and never removed as well. The vice president was more concerned with going on vacation than addressing the credit card fraud committed against me by his branch. Awful experience where I ended up having to waste many hours of my time only for the damage done by them to never be fixed.

Business Response on Google Apr 7th, 2024
We're concerned with your review, Conner. We would like the chance to discuss your experience and offer our help in any way we can. Please send us an email with your phone number to [email protected], including reference number 30312. One of our Ambassadors will call you directly. Thank you and we look forward to speaking with you. ^Larisa

Miguel H on Google

image What a bunch of unprofessional employees.

Business Response on Google Mar 1st, 2024
Thank you for taking a moment to share your experience with us, Miguel. We’re happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number and reference number 27528, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ray

Ben Hyman on Google

image Worst bank of all time. Their customer service is so unhelpful and rude. I would recommend taking your business ELSEWHERE

Business Response on Google Jan 30th, 2024
Thank you for taking a moment to share your experience with us, Ben. We’re happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number and reference number 25320, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ray

Robin Pittman on Google

image After waiting an hour to meet with in the branch with a "relationship consultant" regarding updates to my HOA's account, no follow-up has occurred and the consultant has not responded to calls and emails. After six weeks of non-response, I have appointment to go back to the branch and hopefully get resolution.

Business Response on Google Dec 29th, 2023
We are sorry we’ve let you down, Robin. Please know it is never our intention to take up more time than necessary to complete your banking tasks. We appreciate your honest opinion and apologize for the lack of follow-up. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 23597. One of our Ambassadors will call you directly. Thank you and we look forward to speaking with you. ^Larisa

Anne Baer on Google

image We have been with US Bank for nearly 30 years. My online experience with the bank has, for the most part, been good. My experience with this branch has always been terrible. Last week I went into the bank to send a wire. I had to wait 45 minutes to see a banker. The wire was supposed to go out the next day. Two days later the funds had still not been transferred. I called the branch and as usual no one answered. I finally spoke with someone on the general number. He was apologetic and tried reaching this branch himself. No answer. We finally solved the problem and he told me that someone from the branch would reach out to apologize for not letting me know that the wire did not transfer. A week later, I am still waiting.

Business Response on Google Nov 17th, 2023
Good morning, Anne. Thank you for taking the time to leave a review. We appreciate your long standing relationship. I am glad your experience with the online platform is mostly good. I apologize that your wire didn't get sent as discussed and you still haven't heard back from someone at the branch. If you'd like to discuss the situation in more detail, please send us an email to [email protected]. In the email include your phone number and reference # 23318. Thank you. ^Heather

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Overall Rating

Overall Rating
( 67 Reviews )
18
2
1
4
42

Write a Review

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