U.S. Bank Branch

Laurie Bieker _{on Google}

Jan 2nd, 2024

Thomas Evans, the branch manager is amazing. We had fraud on our account, and he took care of everything.

Rachel Haponenko _{on Google}

Dec 30th, 2023

No eye Contact employees are rude would never Bank here. Employees are rough. manager was helpful

Seth Oates _{on Google}

Feb 8th, 2023

management was very helpful

Al Gonzalez _{on Google}

Nov 28th, 2022

Friendliest staff, conveniently inside my neighborhood King Soopers

Matthew Scalise _{on Google}

Nov 26th, 2022

Worst decision ever was getting a secured card through us bank. After canceling the card the representative I spoke with said I would recieve a refund check in the mail of a specifies amount. 1 month later I have missed payments on my credit report and phone calls saying I owe 230 dollars rather than reviewing my balance. What a bunch of scammers no one on the secured card side has a clue of what their own products are. I was told that the card stays open for 2 months after closing when the first rep said it was closed and would relieve my check. Bunch of crooks also when calling be prepared to be transferred again and again without them even telling you. The entire phone system has a not my problem attitude .would never recommend anyone using us bank for any services they lie and spout off untruths check your recordings us bank the rep I spoke with the first time that closed my account stated the check would be in the mail .( update )
After my review I recieved a call from the coorperate office. I wanted to update my review was a one star and I've upgraded it to 4 stars. Jodell worked wonders for my complaint and my faith in humanity she put in the time to review what happened. Even though I was in the wrong for some of it she still took the time to help me with my complaint. Us bank should be proud to have her working for them. I wanted to say I truly appreciate that there is someone to listen to a squeaky voice in the middle of millions of costumers. Thank you