The UPS Store
-
4347 W Northwest Hwy
, #130
Dallas, Texas 75220 - (214) 902-8822
- Website
Hours
Chamber Rating
-
Luis de la Fuente
Charged $15 for a small box
Feb 2nd, 2023 -
Mary P.
Unfortunately I have given this establishment many chances and it has never improved. The women who work there have always been really rude. And they charge if you want to send a letter via US Post. I asked the owner or the UPS store on Lemmon if this is a common practice. He said absolutely not and that is really poor business practice. I will never use this place again sadly.
Dec 14th, 2022 -
susy Vida
Great people ,Great service, God thank for all dose pepole work everyday and this facility
Nov 24th, 2022 -
Bet Sessions
Sadly, I'm starting to wonder if apathy is a job requirement at this UPS Store. This location is convenient for me, but I've never had a good customer service experience here.
Nov 15th, 2022 -
NN M
Stopped into today needing a notary signature on a doc. I phoned ahead of time to check on price. $6 per stamp. A man walked in before me by 3 steps, he went straight to a rental postal box and had just turned the key to open it as I passed him walking another 6 feet to the counter. The attendant was doing something with a plastic wrap behind the counter. I said HELLO, they acknowledge me. I said " I need a notary signature". I heard an "ugh". The attendant said, OK..just a minute as he put down the plastic he was handling. The attendant moved closer to the counter and closer to the man that was walking up. At that time the man who had been at his postal box walked around the tall mailbox wall so the attendant could see him, this is the 1st. time the man spoke to the attendant. The attendant said something back to the guy, grabbed a slip of printed out paper out of his hands with a large printed number on it and proceed to go into a back room for a few minutes rummaging thru boxes and packages.. until coming out with a package for the guy. Who took it and was on his way. I confronted the attendant, asking why his service request was done before mine since I had already asked and was 1st to communicate with him what I needed. By over a few minutes, I asked why did he make me wait, while taking care of the other guy? He said, the other guy was there 1st, I said he was in the door first but stopped at his postal box to retrieve his mail. i had been the first to the counter and first to request a service. He then said, well it didn't take long to look for his package. I said, if you had asked me before hand if I could wait while you service your "preferred customer before me" that would have been the time to ask. If I had the time to wait around. Was it because he was Mexican, and the attendant was also Latin? And I am not, certainly the preferred customer his time was more important than mine was. Taking care of a "regular customer before other customers that were waiting and were 1st in line and had requested service before them". STINKS!! WHICH BRINGS ME TO THE NEXT ISSUE,, this place has always stunk, and they treat "not postal box renters" as 2nd class citizens that can wait as long as they have to. They often take a very long time to even acknowledge your presence when you enter. I have used this UPS location for over 30 yrs. The customer service has always been just a slight bit off. Like their doing you a supreme favor. The workers act like it's a pain to help you, rarely are friendly and often help their regular (postal box renters) before they help anyone else. Very odd, unfair and not nice people. I try to avoid this location, parking is a nightmare and the management offers no responsibility or customer service help just attitude when you discuss issues. AVOID THIS LOCATION!!!
Nov 13th, 2022
About
The UPS Store
The UPS Store #3275 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Of Preston Hallow At Midway Road And Northwest Highway.
Contact Info
- (214) 902-8822
- (214) 902-9601
- [email protected]
- Website
Products
- Office Products
- Mailing Supplies
- Moving Boxes
- Stamps & Postage
Services
- Shipping Services
- Packing Services
- Professional Printing Services
- Mailbox Services
- Notary Services
- Freight & Furniture Shipping
- Small Business Services
- Document Shredding
- Faxing
- Computer Access
- Passport/Photo ID Services
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- SAMSUNGPAY
- VISA
Questions & Answers
Q What is the phone number for The UPS Store?
A The phone number for The UPS Store is: (214) 902-8822.
Q Where is The UPS Store located?
A The UPS Store is located at 4347 W Northwest Hwy, #130, Dallas, Texas 75220
Q What is the internet address for The UPS Store?
A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tx/dallas/4347-w-northwest-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
Q How big is The UPS Store?
A The UPS Store employs approximately 20+ people.
Q What days are The UPS Store open?
A The UPS Store is open:
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: 9:30 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 8:00 AM - 6:30 PM
Q How is The UPS Store rated?
A The UPS Store has a 2.4 Star Rating from 53 reviewers.
Hours
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Ratings and Reviews
The UPS Store
Overall Rating
Overall Rating
( 53 Reviews )Luis de la Fuente on Google
Charged $15 for a small box
Mary P. on Yelp
Unfortunately I have given this establishment many chances and it has never improved. The women who work there have always been really rude. And they charge if you want to send a letter via US Post. I asked the owner or the UPS store on Lemmon if this is a common practice. He said absolutely not and that is really poor business practice. I will never use this place again sadly.
susy Vida on Google
Great people ,Great service, God thank for all dose pepole work everyday and this facility
Bet Sessions on Google
Sadly, I'm starting to wonder if apathy is a job requirement at this UPS Store. This location is convenient for me, but I've never had a good customer service experience here.
NN M on Google
Stopped into today needing a notary signature on a doc. I phoned ahead of time to check on price. $6 per stamp. A man walked in before me by 3 steps, he went straight to a rental postal box and had just turned the key to open it as I passed him walking another 6 feet to the counter. The attendant was doing something with a plastic wrap behind the counter. I said HELLO, they acknowledge me. I said " I need a notary signature". I heard an "ugh". The attendant said, OK..just a minute as he put down the plastic he was handling. The attendant moved closer to the counter and closer to the man that was walking up. At that time the man who had been at his postal box walked around the tall mailbox wall so the attendant could see him, this is the 1st. time the man spoke to the attendant. The attendant said something back to the guy, grabbed a slip of printed out paper out of his hands with a large printed number on it and proceed to go into a back room for a few minutes rummaging thru boxes and packages.. until coming out with a package for the guy. Who took it and was on his way. I confronted the attendant, asking why his service request was done before mine since I had already asked and was 1st to communicate with him what I needed. By over a few minutes, I asked why did he make me wait, while taking care of the other guy? He said, the other guy was there 1st, I said he was in the door first but stopped at his postal box to retrieve his mail. i had been the first to the counter and first to request a service. He then said, well it didn't take long to look for his package. I said, if you had asked me before hand if I could wait while you service your "preferred customer before me" that would have been the time to ask. If I had the time to wait around. Was it because he was Mexican, and the attendant was also Latin? And I am not, certainly the preferred customer his time was more important than mine was. Taking care of a "regular customer before other customers that were waiting and were 1st in line and had requested service before them". STINKS!! WHICH BRINGS ME TO THE NEXT ISSUE,, this place has always stunk, and they treat "not postal box renters" as 2nd class citizens that can wait as long as they have to. They often take a very long time to even acknowledge your presence when you enter. I have used this UPS location for over 30 yrs. The customer service has always been just a slight bit off. Like their doing you a supreme favor. The workers act like it's a pain to help you, rarely are friendly and often help their regular (postal box renters) before they help anyone else. Very odd, unfair and not nice people. I try to avoid this location, parking is a nightmare and the management offers no responsibility or customer service help just attitude when you discuss issues. AVOID THIS LOCATION!!!
Overall Rating
Overall Rating
( 53 Reviews )Write a Review
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