The UPS Store

I came in on a Sat 3/23. to send about 10 neck ties to a relative in Denver. They were in a Ziploc bag. I asked the gentleman what was the least expensive delivery method to use. He took my Ziploc and put it in a white plastic bag and sealed it, stuck it on a scale and told me it would cost almost 40 bucks!!. My response was wow! What about USPS? His reply was it would cost me $35 to send one sheet of paper using UPS (OMG really ? How stupid do you think I am? ) ; and he handed me the flimsy white plastic envelope ( that I did not ask for yet) and told me it would cost me $3.25 since he had sealed it,) What an incredible rip off! It was quality like cutting a 12 x 12 corner of a white garbage bag and putting two face tape on it and charging somebody $3.25 and by the way - I didnt ask him for envelope or to seal it - he just stuck it in there and sealed it quick. I paid him rather ticked off at the thought of purchasing $.10 worth of plastic for $3.25!! I went to the US post office two days later and mailed it for $11.50 including their two dollar better quality envelope. .. I have shipped 20 + rare and expensive guitars through UPS stores near Lakewood, and had very good experiences. But that was a total rip off ! I will not return.! He shouldve taken it out of the chimpsy plastic bag envelope, and been more polite! For the record, I dealt with another gentleman 3 weeks ago at that store who was polite and helpful
Apr 3rd, 2024

Proximity, trust them more than any other delivery service
Mar 29th, 2024

They've recently gotten two new, younger gentlemen who really seem to be on top of it. (Don't know their names) I hope they stay.
Jan 27th, 2024

I was just there 10 min to drop 1 package they wouldnt let me in, a guy without a uniform completely blocked the door( in dreadlocks) Poor customer service . They should write closing time as 5:30pm on their website so we dont drive all the way. Very lazy workers.
Jan 26th, 2024

Employees are rude..
Jan 2nd, 2024