Residence Inn by Marriott Chattanooga Near Hamilton Place

Apr 6th, 2024

Wish I could give ZERO stars. My husband and I stayed in this hotel in room 525 the night of March 30, 2024. We checked out the next morning but we forgot to pack or charging stand for our cell phone and Apple Watch. We called as soon as we got home and the lady at the desk stated she would ask housekeeping about it. We never heard back. We continued to call at least twice a day you until Monday where I asked to talk with the manager. I believe he called himself Brett. He took my number. Said the room was occupied. But that he would investigate and call me back soon. NEVER GOT A CALL BACK!!! It is clear this business does not care about customer service or return business. ZERO STARS!!! Would not recommend!!!!!!
Apr 3rd, 2024

The hotel is very nice I will always recommend the residents inn
Mar 28th, 2024

The only complaint that I have is that they asked when we checked in if we wanted to room cleaned each day. We said yes, but they never touched it the whole time. Otherwise it was a great stay. Comfy bed, nice shower, the hot tub was amazing too.
Mar 26th, 2024

Quick check in, nice reception and very clean room. Rooms: Very clean. Nearby activities: Very close to restaurants and bars. Safety: Very safe.
Mar 25th, 2024