Westbrooke Manor Assisted

Gorgeous inside and out, the resident assistants do their best and try to give all of the residents what they need and want!
Nov 30th, 2022

Understaffed and the facility is not kept in good repair. Residents have had to go without hot water for weeks at a time.
Jan 12th, 2022

Took 3 weeks to get heat in grandmas room still cold draft coming in the windows still complaining about that
Feb 7th, 2020

Very caring and warm staff. I honestly cannot say enough good things about the this facility. The buildings are truly beautiful. The sitting rooms in the front are so cozy with fireplaces, and a touch of elegance with large grand pianos playing tunes throughout the day. Making the difficult decision to place your loved one into care is made a little bit easier knowing they are being put in a true home away from home. I cannot stress enough the kindness, and compassion these hardworking employees show the residents. Highly recommended!
Jan 26th, 2020

They are under staffed and don't do a good job at personal hygiene of the residents. I call up there they tell me they gonna give her a bath then I find out they didn't. Claim my mom is refusing baths .then they tell me they don't always have enough staff to give my mom a bath on a regular basis cause my mom needs a two person assistance to get her up.my mom says the food is not very good anymore.
Oct 6th, 2019