Yakima, WA Cell Phone Store

It was very nice and very helpful

I have to say this is one of the most chillest Verizon locations ever me an my mother had to come here because her phone was factory reset we met a man named James who h ... more

Don't waste your time going 2 this location!!! They don't have a scanner nor a way 2 input payment information which is weird because they have a computer!!! Either the a ... more

Angel was a pleasure to work with. He made getting my phone fixed an easy and stress-free experience.

Talked to a very friendly and knowledgeable representative who answered all of my questions and assisted me in getting exactly what I was looking for. An overall great ex ... more

Lots of people waiting, not enough staff. Needing to switch to a new SIM card. After 10 min waiting and 5 people ahead of us, we just left.

Alerasia was very proficient and professional, took care of all my questions and made the process hassle free

They got right on my problem and gave us a number to call they checked ot and realized we didn't make those calls and took it off our bill

If I could put a minor in front of that star, I absolutely would! I have been a 17+ year loyal Verizon customer! However, after today and after the experience, I just had ... more

Very helpful and courtesy

I have my son and my daughter and my husband on my account they have great family plans we like to travel and use Google a lot so we are so glad that our phone don't drop ... more

Great customer service took in phone to get a screen replacement and was done in less than 30 minutes I was very satisfied definitely recommend this shop and will be comi ... more

Great People

Nice and helpful folks! Thank you for solving the mystery of why my phone wasn't charging and helping me fix it!

Wish they had a website for there inventory at least pics of all the newest stuff or all the stuff they have.

Had auto pay and this morning when I woke up at 7am no internet so after several hours I went down at 1 pm and inquiring about my account they said sorry no peachy grin ... more

Great atmosphere when entering store and amazing customer service.

All phones for Boost Mobil are full so you cant get through! Really your a phone company? I suggest another type business that you don't need to deal with the public if ... more

I Love Walmart.

(Translated by Google) Very good attention, they always help you with any questions (Original) Muy buena atencin , siempre te ayudan con cualquier duda

Yo brauhlio you did great. Thanks.

This guy Melvin is amazing!!!

This place and the people there are AWESOME!!! At the top of November '23 I switched to T-mobile, got a phone and home internet. I could not be happier! I had centurylink ... more

AMAZING SHOP!!!!! I love it! Very nice people, very professional. I will be going back for any phone related thing I need! , hope I’m the lucky winner so I have another ... more

Been a customer for a long time service is pretty good and a lot cheaper than the rest

Target need I say more

Every time I go to the Entouch wireless store here in Yakima wa, its always closed and I been wanting to get a phone. Ill keep checking till there open again! it always ... more

Yes, very helpful

This is the last time I come to this location the 2 girls up in the front very rude I was waiting to get helped and they were helping this one elderly man and they were b ... more

Bad customer service

I wish that the monthly price was cheaper.

But besides that, a good starter company if u want a pay as u go phone.

My friends Phone was stolen last week. She tracked it to your box at Wal-Mart and you guys say you don't take stolen phones but clearly you do. My friend has emailed and ... more

They gave me very bad service the day I went

This store has cut throat sales people. DO NOT BUY AT THIS STORE. They took advantage of a family member with a replacement phone. It should have cost around $150. They w ... more

The gentleman here is very knowledgeable and friendly. He helped me with making sure I received what I wanted from the store. And kept it simple so I can afford it.

The store is not even there ..BS

All custom wireless stores are trash when it comes to customer support, don't waste your time with them, the corporate number helps more than they do.