Plato's Closet

Mostly great prices for used upscale clothes.
Apr 9th, 2024

I havent visited Platos closet in years because in the past I struck out and Im pushing 40 so I thought this store isnt for me. Also I was used to being mostly ignored if I was a shopper and as a veteran of retail, I get a little picky about customer service especially as someone who used to help people find the perfect outfit for a big event. Enter Edwin, who last night made a mom with a one year old who has lost her vision of self expression with clothing feel like a million dollars. Additionally I can tell the entire team has a synergistic bond and they were laughing together while managing buys, recovering go-backs, and checking out customers at the register. It was an actual dream experience to the point where I think if management had stylists like him and incorporated a commission position into their business model they might do a lot more volume and I say so because its the first time Ive dropped close to $300 at a consignment location. I normally would not have tried on 75% of the clothing he brought to me but I was so enthralled with having a new look and getting on the LuLu Lemon train to join the other cool kids and now I think I might return for the odd cupcake looking shirt I passed on!! I was able to ask fashion questions and finally break out of my athleisure mostly black and neutral vibe or generally wearing only hoodies. I feel pretty, oh so pretty. Haha. Id also like to comment how the location on the north side has vastly improved in space and merchandising since the move from next to Burlington. It was overcrowded and stifling before, now its lovely. Im so enthralled about this now I kind of want to own a Platos closet and open one someplace. Super cool experience, thank you one and all.
Apr 7th, 2024

This was the worst experience at Platos closet Ive had, all of the (only) female workers are constantly on phones laughing about boys and being very rude to their customers. They said it would take 5 hours so I waited in town. When it said it was ready I was relived and finally went in to them saying my clothes were damp ?? I told them I didnt wash them prior to except for at least 2 weeks ago. They are rude and dont care, they dont want to do their job especially the lady that seems to be in charge.
Mar 17th, 2024

Mar 7th, 2024

Terribly rude paid help at the front. Girl with glasses and short dark hair was just as unpleasant as her outfit. Maybe hiring people with an actual customer service background would be more preferred than off the streets.
Mar 5th, 2024