HomeRiver Group Spokane Property Management

[revised] HomeRiver Group resolved this issue and corrected some misinformation that I'd been given. And they let me reserve an apartment that I was approved for, before it was even open for viewing.
Apr 1st, 2024

Kristina Logsdon in the Spokane office of HRG did an exceptional job of answering my concerns and going through each item so that I was able to understand all the paper work...She has been in frequent communication with her supervisor Wayne Hunt to problem solve some technical issues. Both have done a great job
Mar 19th, 2024

Furnace went out again within a week and I called Wayne Hunt and he got someone sent out immediately to fix it. Thank you so much!
Feb 2nd, 2024

We are on our second lease with this property management firm. They adress maintenance issues in a quick response. The Property Management personnel are available and present to address tenant concerns. Rent takes just 3 minutes to pay on the HRG app (this is very much appreciated). Wayne, Richard and Ms. Hernandez, do a great job always, and i will continue to conduct business with them if I can. We are moving soon but I am making my best effort to rent from this Company for my next lease. Free air filters too!
Jan 12th, 2024

So we moved into a property from homeriver back in 2021 where we looked around and saw mice droppings before we moved in and the person we were communicating at the time said "it was just part of being in a house", they basically didnt inform or communicate with us on anything until we got the property owner involved, and its been months and they still havent given us our security deposit back which we've contacted them multiple time about and said they would get it to us. First excuse they gave us was the mailing adress was wrong and they said they'd have our propety manager priority mail it to us but that never happend and when we called and asked about it they said Aaron "is on vacation" and they've made no effort to contact us since and its been way past the 2 month legal period for washington state where we should have gotten out deposit back. Safe to say this organization is basically going to make any excuse to keep your deposit and not provide any info. Unless you're desperate, rent with someone else
Feb 19th, 2024