Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 92 Reviews )

      T-Mobile Authorized Retailer
      • 707 W Main Ave # A4
        Spokane, Washington 99201
      •   509-624-1974
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (92 reviews)
      67
      5
      3
      3
      14
      Read Our 92 Reviews

      Chamber Rating

      4.2 - (92 reviews)
      67
      5
      3
      3
      14
      › ‹
      • Scary Dino (THE SUPERIOR DINOSAUR)

        Great playground.
        Mar 16th, 2024

      • Carmen Fowler

        I went in there to transfer phone # from my old service to T-Mobile. Nick was so helpful, positive and had excellent customer service. I will definitely return to this store for all my cell phone wants & needs. More T-Mobile workers should be like Nick!!!
        Mar 2nd, 2024

      • Cassandra Smith

        In July my kids and I came in to get me a new iPhone. I was asked if I wanted to open a new line to get a promo for 50% off via 24 bill credits. I accepted. It took HOURS, the employee had endless issues, said the SIM cards werent working etc. The following day I had not one but 3 new lines on my account! I called T-Mobile customer service because I was absolutely not going back to this store. Customer care let me know the promotion I was promised did not apply because the plan I was on didnt even qualify for that promotion. They told me they would honor it because it was promised to me. Here we are in February. I have spent HOURRRRRRS on the phone with T-Mobile customer care to resolve the endless issues the employee at this store cause me. After over 6 months I was able to get my promotion applied TODAY. This experience has been unreal. The day my devices are paid off Im switching to Verizon. T-Mobile has terrible service in general but the experience with this store and the headache caused by the incompetence is honestly the most unreal and frustrating consumer experience I have EVER had. The reason I did not return to this store to seek help with the issue is because I had no faith that they would be able to help me. I had spent about 3 hours there with a baby a 6 and 12 year old and it was HELL! If you do need to go into a store for help avoid this location at all costs!!!!!!!!!!
        Feb 16th, 2024

      • D Wayne Butler


        Dec 30th, 2023

      • Thomas Siewert

        Absolutely 10 out of 10 customer service came in with some account problems that the Cheney location put onto me a new customer. And downtown was like yeah they completely screwed you over which was nice to actually hear instead of well the account looks okay on our part. They made me feel like my decision to move over to them was actually a good one. Anyway 10 out of 10 best store. Gonna be going here from now on!!!
        Dec 26th, 2023

      Read Our 92 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Spokane and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 707 W Main Avenue Ste A4 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 509-624-1974.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 707 W Main Ave # A4, Spokane, Washington 99201

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-spokane-wa-99201-736e?utm_source=google&utm_medium=lastmile&utm_campaign=736E

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 4.2 Star Rating from 92 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby T-Mobile Locations

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 92 Reviews )
      67
      5
      3
      3
      14
      Write a Review

      Scary Dino (THE SUPERIOR DINOSAUR) on Google

      image Great playground.

      Carmen Fowler on Google

      image I went in there to transfer phone # from my old service to T-Mobile. Nick was so helpful, positive and had excellent customer service. I will definitely return to this store for all my cell phone wants & needs. More T-Mobile workers should be like Nick!!!

      Business Response on Google Feb 28th, 2024
      Thanks for the great feedback Carmen! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

      Cassandra Smith on Google

      image In July my kids and I came in to get me a new iPhone. I was asked if I wanted to open a new line to get a promo for 50% off via 24 bill credits. I accepted. It took HOURS, the employee had endless issues, said the SIM cards werent working etc. The following day I had not one but 3 new lines on my account! I called T-Mobile customer service because I was absolutely not going back to this store. Customer care let me know the promotion I was promised did not apply because the plan I was on didnt even qualify for that promotion. They told me they would honor it because it was promised to me. Here we are in February. I have spent HOURRRRRRS on the phone with T-Mobile customer care to resolve the endless issues the employee at this store cause me. After over 6 months I was able to get my promotion applied TODAY. This experience has been unreal. The day my devices are paid off Im switching to Verizon. T-Mobile has terrible service in general but the experience with this store and the headache caused by the incompetence is honestly the most unreal and frustrating consumer experience I have EVER had. The reason I did not return to this store to seek help with the issue is because I had no faith that they would be able to help me. I had spent about 3 hours there with a baby a 6 and 12 year old and it was HELL! If you do need to go into a store for help avoid this location at all costs!!!!!!!!!!

      Business Response on Google Feb 21st, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      D Wayne Butler on Google

      image

      Thomas Siewert on Google

      image Absolutely 10 out of 10 customer service came in with some account problems that the Cheney location put onto me a new customer. And downtown was like yeah they completely screwed you over which was nice to actually hear instead of well the account looks okay on our part. They made me feel like my decision to move over to them was actually a good one. Anyway 10 out of 10 best store. Gonna be going here from now on!!!

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      Overall Rating

      Overall Rating
      ( 92 Reviews )
      67
      5
      3
      3
      14

      Write a Review

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