Umpqua Bank - CLOSED

This has to be one of the worst banks I have ever worked with!  They are very dishonest and when an employee tells me it's not their issue and I quote "as a buyer you should have been aware".  I would rather pay a higher interest rate at another bank than deal with people who have no moral values.
Jan 16th, 2023

This bank is terrible, I've only had problems every time I go in. The latest is that I deposited a check on Friday and they still haven't put it in my account and it's now Tuesday. I haven't eaten in two days now because of this. Plus all the banks around me are closed on Saturday and Sunday so if I get off work late on Friday I have to wait until Monday to deposit my check. Then I have to wait until Wednesday to get any money from them. Don't waist your time with Columbia bank, it's a joke!!!!They don't even deserve one star.
Dec 26th, 2022

This bank took over my bank and there's so many fees. I went to the ATM didn't even take out money because I declined to take out money because there was a $3.25 fee. I check my account this bank charges $.50 for ATM inquiry even though I never check my balance or took out any money. Horrible conversion!!! and when the conversion took place I wasn't able to access my money or view the website for 3 days. If you see this bank run! Literally run I never saw so many fees in my life.
Oct 18th, 2022

Very nice and helpful for opening up a bank account
May 18th, 2022

I needed a replacement bank card.Drove from location to location, as I was told by employees a different branch could issue card. Three branches later and 210 miles driving,  again told by Miss A.L "oh not here, we'll overnight card Monday morning, we'll email tracking number"No tracking number emailed. Called three times, no answer after on hold 30+ minutes each call.Chat support on Wednesday told me no card was sent, but would issue another card and email tracking number...again.Mind you this is seven days after requesting and promised next day card. Looking for second promised email...nothing.Finally,  ten days later card shows up.Unprofessional, unreliable, untruthful, uncaring, incompetent.
Mar 16th, 2022