Richland, WA Bank

Frustrating at times regarding their policies. Good customer service.

You are the best.Thankyou so much.

Eli Meraz in Kennewick HAPO is outstanding. She is detail oriented and very customer friendly.

What a great place. Eddie was so helpful, explaining everything to me. Very polite and it didn't take long at all. Thank you

how the hell do u have an atm where u cant even deposit money, i get off of work when yall close. how tf i am i supposed to find yall reliable

Absolute joke of a bank you'll have better luck trying to bank with goodwill

It took multiple visits to the bank and weeks of unnecessary time to wire funds from our non-profit to a school in Belize, even though we had the exact wiring instruction ... more

I was going to deposit my check their some people in car would go they just staring I left to see if chance they leave 35 min came back and they were still their.close t ... more

Friendly staff

Great selection of sandwiches, and they offer Gluten Free Bread Staff is friendly, and the restaurant is clean and welcoming.

The staff at the location is great, but it has recently become an impossibility to get help that isn't provided by their app or online service. I'm very close to closing ... more

DO NOT BANK WITH THESE CROOKS. They will randomly take money for things that didn't happen. And if you do overdraft, even a buck, they will charge a fee, even if you put ... more

Friendly service

My favorite bank.

Kind, courteous, extremely helpful! We would highly recommend:)

Melissa is my favorite teller. She's awesome. She always calls me by Ms. Fox , very professional, but not necessary. I'm very comfortable with her and we chat during the ... more

The floor banker lady who asked me what if she could help me was super nice and helpful. i was there for a check though. the clerk i went to couldn't do a cashiers check ... more

My daughter Getting charged a $5.00 fee for not using her savings and direct deposit does not count is very disturbing. We will be taking our business elsewhere. Very sad ... more

Awful experience. Our loan officer barely answered questions, and when he did it would take days to get a response. My loan was also transferred immediately after I moved ... more