Pasco, WA Bank

Brandon was very helpful, clarified the entire process that we were on the same page and answered all of my many questions with a smile. He was easy to work with and kind ... more

On April 6, I went to the ATM and the two ATMs there were out of service, which was somewhat annoying.

Excelente

As usual, minimum wage customer service, the quality of employees is reflected when profit over people is the rule.

Give you information but not all of it and then blame you and charge you money. Dont use this bank they charge fees everyday so u never have a chance to get a balance pos ... more

Always temporarily closed with no warning.

Great place to bank! Amazing customer service from the clerks and manager! Chantel is my go-to clerk!

Ever since it has become Umpqua it just sucks. There is no reason a simple deposit should take 10 minutes. She wasn't helping anyone else. It's not just me every car ever ... more

I received amazing service from Brandon while applying for an auto loan and opening a bank account. He was very helpful and patient with everything through the process. I ... more

I normally bank at another location. However, this Pasco location happened to be closest for getting a cashiers check. The staff there is incredibly off putting. No one a ... more

Always friendly and fast service.

Awesome people to work with.

Can withdrawal cash from the ATM in increments of $5 and no surcharge.

It is without a doubt the worst bank I've ever banked with. They have exceptionally long lines with very few tellers to take care of their customers. Even as a member I t ... more

Slowest bank in the tri-cities

The Gesa app is hands down the most non user friendly app Ive ever used. Its so confusing and frustrating to use. Cant stand it.

Amazing people

This branch is usually understaffed but they always make sure that I am taken care of. I had a stressful issue with my account and the manager was great. He helped me und ... more