Chamber of Commerce

      Umpqua Bank

      ( 4 Reviews )

      Umpqua Bank
      Umpqua Bank: Together for better
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.8 - (4 reviews)
      1
      1
      0
      0
      2
      Read Our 4 Reviews

      Chamber Rating

      Verified Member
      2.8 - (4 reviews)
      1
      1
      0
      0
      2
      › ‹
      • Michelle faragher

        Ever since it has become Umpqua it just sucks. There is no reason a simple deposit should take 10 minutes. She wasn't helping anyone else. It's not just me every car every time in the drive through is there for so long. It was much better when it was columbia bank and way more friendly.
        Jan 6th, 2024

      • Sandra Schott

        This branch has no customer services what so ever. We have been banking with them for about 2 years. I interacted several times with staff and get the same unwelcome feeling every time. This last time my boss went to the bank to make a deposit and he was met by the branch manager confronting him in the lobby about a situation that should have been delt with in an office not the lobby. (very unprofessional) After this we will be changing to a different branch or a different bank.
        Sep 8th, 2023

      • Scott Belcher

        My parents have banked here since Columbia Bank took over. We have had nothing but excellent service every time we go in there. The staff in knowledgeable and very helpful. I can't say enough good things about this bank.
        Jan 19th, 2022

      • Raymond Tong

        I have always been happy with the service at Columbia Bank. In more than one occasion they have caught fraudulent attempts to charge to my account. They have done well at protecting my account. I would recommend them as a good place to bank.
        Jun 28th, 2021

      Read Our 4 Reviews

      About
      Umpqua Bank

      Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for Umpqua Bank?

      A The phone number for Umpqua Bank is: (509) 543-1300.

      Q Where is Umpqua Bank located?

      A Umpqua Bank is located at 4725 Road 68, Pasco, Washington 99301

      Q What is the internet address for Umpqua Bank?

      A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/wa/pasco/4725-road-68

      Q How big is Umpqua Bank?

      A Umpqua Bank employs approximately 20+ people.

      Q What days are Umpqua Bank open?

      A Umpqua Bank is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is Umpqua Bank rated?

      A Umpqua Bank has a 2.8 Star Rating from 4 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Umpqua Bank

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      1
      1
      0
      0
      2
      Write a Review

      Michelle faragher on Google

      image Ever since it has become Umpqua it just sucks. There is no reason a simple deposit should take 10 minutes. She wasn't helping anyone else. It's not just me every car every time in the drive through is there for so long. It was much better when it was columbia bank and way more friendly.

      Business Response on Google Jan 9th, 2024
      Michelle, thank you for providing this feedback, and we sincerely apologize about the service you received. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/ to provide more details to add to the complaint.

      Sandra Schott on Google

      image This branch has no customer services what so ever. We have been banking with them for about 2 years. I interacted several times with staff and get the same unwelcome feeling every time. This last time my boss went to the bank to make a deposit and he was met by the branch manager confronting him in the lobby about a situation that should have been delt with in an office not the lobby. (very unprofessional) After this we will be changing to a different branch or a different bank.

      Scott Belcher on Google

      image My parents have banked here since Columbia Bank took over. We have had nothing but excellent service every time we go in there. The staff in knowledgeable and very helpful. I can't say enough good things about this bank.

      Raymond Tong on Google

      image I have always been happy with the service at Columbia Bank. In more than one occasion they have caught fraudulent attempts to charge to my account. They have done well at protecting my account. I would recommend them as a good place to bank.

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      1
      1
      0
      0
      2

      Write a Review

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