LUX Apartments

Living at the Lux apartments was a great experience! I have lived in multiple apartments and have never had such great office management. Anna was beyond helpful when it came to anything we needed. She was always on top of everything and responded to any issues the same day. The maintenance staff was also very helpful and had a quick response time. If anything broke they were there to fix it that day. The views were beautiful. Living next to Clyde Hill was perfect because we could walk our dog anytime in a safe and beautiful place. These are also the safest apartments I have ever lived in. Not once were there any issues with crime while we lived here. Thank you Lux team for making our stay here so wonderful!
Jan 29th, 2024

I have been a resident at the LUX for over 2 years. It is quiet in my apartment as I do not hear any noise from my neighbors which I really appreciate. If I have a maintenance issue it is addressed quickly. The staff in the leasing office are professional and helpful.
Jan 24th, 2024

Far from lux lol
Dec 20th, 2023

Aug 10th, 2023

I travel for work often. Therefore I have rented throughout the USA, from the east coast (NYC, Jersey, Philly), the south (Georgia, Texas), and recently the west coast (Washington, LA). When on assignment, I usually rent places that have nice fixtures, clean hallways, stainless-steal appliances... in summary "upper middle" class standards. The appearance of this place was great. Yet the appearance is the deception. The one way in /one way out garage door breaks often and at various times; not just during busy/peek times. You never know when it will happen, yet it does and it happens often. The management office was subpar and thus the direct reason why I left at the conclusion of the lease, yet I remained in Bellevue. They catered to certain "types" of people... not all tenants if you know what I mean.... Nevertheless, I give it two stars because the area was safe. I will give it that. (Not one break in, no robberies during my time there, only package thief.) I wish I could give a better review, I really do. And usually I do with all the places I have rented over the years. Yet I must be honest regarding Lux. Like they say, the dressed-up salesperson will say whatever to get you to sign up. Yet after-sale service from management determines your experience. Need I say more... *January 2024 update** Laura Molleker never replies to emails nor phone calls and makes up bogus "damages" report upon your move out AND CHARGED AN ILLEGAL "professional cleaning fee". So, I attached my photos of the unit upon my move out from over 3 years ago!!! YOU BE THE JUDGE! DOES THIS NOT LOOK CLEAN TO YOU??? The city of Bellevue need to shut this place down for the illegal stuff they doing!! It has been over 3 years and she STILL have these bogus "damages" and "professional cleaning" on my move out report. 3 YEARS people. No one at LUX ever reached out!!! I wasnt even aware of this until NOW. My experience at LUX will not go away. Aweful management awful people and awful service. Just stay away!!
Jan 15th, 2024