Auburn, WA Bank

Absolutely the worst bank. Charging fees for an account that cannot be seen on online banking. Fees can only be paid in person. Account cant be closed. They would rather ... more

Hours online do not show a 1 hour shut down for lunch. From 1-2pm this branch shuts down

Mark Evchenko is the best! He was able to translate for my friend in Russian fluently, would only bank with him moving forward!

Great experience! Professional, personable and expeditious.

I couldn't be happier at my bank! My banker Justin is always in a great mood and always makes things as easy as possible. I would highly recommend this branch and this ba ... more

nice staff, good service.

Why did you guys stop allowing deposits to be made to ATMS? The Auburn and Kent Locations do not allow deposits to ATMs. All your doing is making things very difficult. T ... more

No five stars because the parking lot is just very tight and crammed. Parking lines need to be visible and they are not

Best customer serivce. 10/10 awsome people

The man that helped me out was super helpful and quick, got my account set up even tho I didnt make an appointment beforehand.

The staff here are great! I have had the pleasure of working with Jordan and Jacqueline for many years and they are always very accommodating and helpful. A+++ service ... more

I was late on one payment only because my statement said that it was paid for that month. The next statement I got said I was behind a month. They instantly started to th ... more

Yama is so kind & friendly!!! A++++ branches!!!

No teller!! if you wanna cash a check waste of time to go !!

Absolutely would not recommend they wasted my time. I originally had no credit and sound credit was the only place that would loan me roughly 3k so I could build my credi ... more

This bank is open, but check the days open and the hours. They have changed. If you find that your nearest bank is closed temporarily it is due to not enough employees ... more

Friendly Indian dudes just like you would expect. Prices are not always posted or accurate but gotta give these guys a break trying to make a living reselling $1 candy .

Very understandable .

The process to even talk to anyone is extremely inconvenient, slow, and frustrating. Could not help me. I came in person but they told me to call customer service... The ... more

ATM. Helpful

Bank is no longer at this location. New address is 220 - 15th St NE, Auburn, WA 98002

Friendly customer service and convenient location.

Not enough for the employees. Always busy this location. Not open on Saturday also they closed at 4 pm on weekdays too. Can't go there after work :(

This is the worst branch Bank of America has. They have a lot of people who working this location but you have to wait very long time to do little thing. The manager/ su ... more

I LOVE this branch ! Very nice people. Excellent service. You can just sit down in front of your teller and do all of your transactions. The branch is very well decor ... more

Very good

Terrible bank, been a member for 5 years but canceling and moving to BECU like my friends have been telling me to do for years. Only upside was the nice lady I talked to ... more

I will never again stop at this store. They steal your money tell your wrong and have terrible customer service. Charged $5.00 for 2 lg. Slurppies that only cost $1.79 e ... more

I made an appointment online to close an estate account. Sue Ann met me and remembered why I would be into the branch from a previous meeting months ago. She quickly cl ... more

I have never been to this ATM, but citi bank is the worst company I have ever dealt with. Im pretty sure they go to local methadone clinics to hiring future customer serv ... more