Wells Fargo Bank

Rae Cho _{on Google}

Aug 12th, 2023

Yama is so kind & friendly!!!
A++++ branches!!!

Matt Harper _{on Google}

Jul 12th, 2023

Abysmal.

Heather Hunter _{on Google}

Jul 6th, 2023

Selena is the BEST, helped me so much!

Maria Ramirez _{on Google}

Mar 26th, 2023

Went into this branch 30 minutes before closing, I waited in line for 15 minutes. I was hoping to get a notary done. I saw the notary that has notarized documents before sitting with someone. When I got to the teller. I asked if it was possible to get me squeezed in for a notary seeing that the notary had already finished with his customers. I expressed to the teller how it was my only day off and it was a time sensitive document that I just had received and went straight to get notarized, I let her know I was willing to wait if I could be seen. I am a customer with Wells Fargo and have been for 12+ years. I have never asked for more than the min. from WF. But now that Im needing this, they cant help me. I wouldnt of mind if I would of actually seen the notary there and being done with his customer but the fact that she turned me away with no sense of empathy looking at me like thats my problem and basically saying that. And telling me to try UPS or FEDEX, also telling me well either way we close in 15 minutes. She also told me they did NOT have their notary in. & I asked if their notary was just not in or not available and she almost spilled it out and said he is not in. I thought I could be seen for one simple document to be notarized . I would of been out in 5 minutes. And on top of all of that there was a guy overlooking her (seems to me like he was training) and what is he going to capture from that interaction? That he can just turn customers away, that they will not ask questions, that they will not go above customers expectations and they will not show empathy. Im now having to look into companies that will charge me a small fee, as the teller said

Tooryalai Shirzai _{on Google}

Mar 2nd, 2023

So unprofessional. Not well caring of customer.