Econo Lodge Inn & Suites I-64 & US 13

Water was running in tub, wouldn't turn off. Someone had thrown fruity pebbles against the wall and just left there. Was on the third floor. No elevator. After working all day, didn't feel like climbing steps multiple times to carry my stuff back and forth to the car. Rooms: Barely cleaned
Apr 5th, 2024

Mar 30th, 2024

Food & drinks: Restaurants are right next to the hotel
Mar 28th, 2024

The hotel and location isnt bad but if you are a black person they do not like our kind. I want to go check in but I couldnt check in because I was on the do not rent list. They couldnt tell me why. Mind you my whole stay I was there for a week and nobody came to check on us or ask us if we needed any service although I was paid and full when it came to my rooms. None of the house keepers speak English and the need some that do so things like GETTING A BROOM TO CLEAN YOUR ROOM IS A PROBLEM FOR THEM!!!!!!!! Yeah the price is cheap but please go spend yall money elsewhere. The disrespect, uncleanliness, and bad service is not worth the headache from this place ESPECIALLY when you didnt no wrong and followed all of their rules.
Mar 14th, 2024

I got a room for 2 nights. The first thing I do when I stay in a room is check the bed (sheets). As soon as I walked in the room had the stench old staleness and smoke. I should have turned around then. So next, I walked over to the bed and could automatically tell the pillowcases WERE NOT CHANGED. I then pulled back the sheets and could see they were also dirty. I left the room immediately and headed to the office to get my money back. I told the overnight guy why I wanted my money back. He said he'll make sure the change them in the morning. I was heated. I told him again I want my money back on my card so I can go to a better hotel. He claim he didn't have the access to do a refund and that I had to wait for a manager/supervisor to come. So I stayed outside in my car ALL NIGHT long. At this point I'm boiling. Around 7 something I went back into the office and a different guy was there. I told him the situation and I just wanted a refund. He had the audacity to only refund me for one night, not the two nights I paid for, even though I didn't even sleep in the room. Plus they night guy lied and scammed me out of some cash. I swear I WILL NEVER stay at a place where it's ran or owned by Indian people. They're money hungry, rude and arrogant (for no reason). Rooms: Dirty sheets and pillowcases on beds that's ready for check-ins. Stale odor. Outdated. Just Sad.
Mar 31st, 2024