Chamber of Commerce

      Metro by T-Mobile

      ( 30 Reviews )

      Metro by T-Mobile
      • 1367 W Broad St Unit 106
        Richmond, VA 23220
      •   804-868-5555
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      Hours

      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (30 reviews)
      21
      0
      1
      0
      8
      Read Our 30 Reviews

      Chamber Rating

      3.9 - (30 reviews)
      21
      0
      1
      0
      8
      › ‹
      • corry dawkins

        I got a phone from the really cool guy working there. I was told it would be 65 a month and my phone says it's 75$ this immediately reminded me how T mobile is shiesty. I don't like being tricked. I will not pay and they will just cut my phone off. Hope it's worth it.
        Jan 30th, 2024

      • Douglas Wolfe


        Aug 5th, 2023

      • Sincerity Benson-EL

        Arrived at this location 10 minutes before close and they refused to activate the phone because they said they were about to close. Never had a establishment refuse service for that reason. No one was in the store the associate was not busy at all. Poor customer service.
        Jul 27th, 2023

      • Joshua Hoover

        Awesome Metro by T-Mobile store! Sharif was awesome, and got me signed up for TMHI in less than 15min! Super friendly and patient would definitely recommend if you need to visit a store!
        Jul 9th, 2023

      • Jack W

        I highly recommend this location. When I visited, I needed help getting a temporary phone for a friend in the hospital, and Sharif was incredibly patient and friendly. We chatted while waiting for the phone to activate, and he very very generously gave me a free set of nice headphones as a gift for my friend in the hospital! My friend and I are both extremely grateful for Sharif's help and kindness. Sharif deserves a raise!
        May 10th, 2023

      Read Our 30 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 1367 W Broad St in Richmond, or give us a call at (804) 868-5555.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 804-868-5555.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 1367 W Broad St Unit 106, Richmond, VA 23220

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-richmond-va-10220186/?utm_source=google&utm_medium=lastmile&utm_campaign=10220186

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Tuesday: 9:00 AM - 8:00 PM
      Wednesday: 9:00 AM - 8:00 PM
      Thursday: 9:00 AM - 8:00 PM
      Friday: 9:00 AM - 8:00 PM
      Saturday: 9:00 AM - 8:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 9:00 AM - 8:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.9 Star Rating from 30 reviewers.

      Hours

      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      9:00 AM - 8:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 30 Reviews )
      21
      0
      1
      0
      8
      Write a Review

      corry dawkins on Google

      image I got a phone from the really cool guy working there. I was told it would be 65 a month and my phone says it's 75$ this immediately reminded me how T mobile is shiesty. I don't like being tricked. I will not pay and they will just cut my phone off. Hope it's worth it.

      Douglas Wolfe on Google

      image

      Sincerity Benson-EL on Google

      image Arrived at this location 10 minutes before close and they refused to activate the phone because they said they were about to close. Never had a establishment refuse service for that reason. No one was in the store the associate was not busy at all. Poor customer service.

      Business Response on Google Jul 24th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Joshua Hoover on Google

      image Awesome Metro by T-Mobile store! Sharif was awesome, and got me signed up for TMHI in less than 15min! Super friendly and patient would definitely recommend if you need to visit a store!

      Jack W on Google

      image I highly recommend this location. When I visited, I needed help getting a temporary phone for a friend in the hospital, and Sharif was incredibly patient and friendly. We chatted while waiting for the phone to activate, and he very very generously gave me a free set of nice headphones as a gift for my friend in the hospital! My friend and I are both extremely grateful for Sharif's help and kindness. Sharif deserves a raise!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 30 Reviews )
      21
      0
      1
      0
      8

      Write a Review

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