Newport News, VA Mattress Store

Brent was an excellent salesman: patient, knowledgeable, thorough. Thanks.

The process of learning about these unique beds, deciding to buy, and completing the sales transaction was a great experience. Alison, our Sleep Expert was extremely know ... more

I cant say enough good things about this store. From the staff to the selection, to the delivery personnel. It doesnt look huge from the outside, but you walk in to a fri ... more

Joe was amazing! He made the mattress buying experience more enjoyable. He was knowledgeable and friendly. We tested a good number of mattress options thanks to him and t ... more

My interactions was so easy and efficient. The salesperson was professional and competent. Would highly recommend Mattress Firm to my family and friends!

I dont know if its the way we look, maybe the other people looks like they had more money. But this guy didnt even say hello to us. Your sales person didnt even acknowled ... more

Kareem Was Awesome ! Got me in and out and same day Delivery for my matresses ! Please come shop here !

Good merchandise variety

As Im renovating my house and had to deal with a lot of costumer service, I have to say Richie is one of the best out there. He was very understanding and very helpful. H ... more

Jack was very knowledgeable and there was never any pressure to buy more than we planned. Great pricing as well

One of my favorite places to shop. The cashiers and salespersons are great. Always makes me feel like family.

Johnny was extremely helpful and polite through my whole shopping experience

Sells broken couches

Quick,efficient, effective, and incredibly friendly staff and process. Would recommend to everybody.

I loved Sears too bad it closed down.

Great experience!! Leslie Cooper is awesome.

Easy to order and the staff is great.

We we're there and service was excellent. Will see how our new mattress going to hold

Absolutely horrible! I was sold a mattress that became defective after having it for less than 4 years. Began the process of trying to get the mattress replaced in Octob ... more

Store team were great! Informative, patient, and bent over backwards to meet our needs. The delivery team was great! VERY knowledgeable about the bed and IQ system. The ... more