Featherstone at Kiln Creek

Hours

Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
9:30 AM - 5:30 PM
Sunday:
Closed

Chamber Rating

4.0 - (52 reviews)
35
4
2
0
11
Read Our 52 Reviews

Chamber Rating

4.0 - (52 reviews)
35
4
2
0
11
  • Tiffani Martinez

    This is the worse place anyone could ever live!
    Feb 4th, 2024

  • Isa'nekqua Tucker

    This is my first year residing here & I just want to say it has been an amazing experience from everyone. They really care about their residents, and its so peaceful here. I LOVE IT, they are the BEST.
    Jan 10th, 2024

  • Casey Gale

    I have lived here for a few years now and I have been very happy! Everyone in the office is always pleasant to speak with and the maintenance lady is just as great. I love the floor setup of the two bedroom apartment (2 adults get privacy). They are updating things outside as they become available and it looks amazing. They don't get greedy with raising the rent each lease so that's wonderful as well! I'm happy to call this my home until I can get a house of my own!
    Dec 10th, 2023

  • Paula Sanchez

    Being in Kiln Creek is great with the walking trails and perks of the community. Its zoned for Kiln Creek Elementary which is a great school. The apartments are a bit dated unless you pay extra for an updated one. My rent was increased when I had to renew my yearly lease so they could get it up to market pricing so you would have to budget for that. Walls were a bit thin but the balcony was great. I loved sitting out there. They could never seem to figure out my water bill though. Maintenance was always friendly and quick to come out but never seemed to really fix the water issue which I think came from the toilet running . It was just me and my son and was paying $200 a month in water bills which never made sense to me and always felt like I was getting ripped off even though I mentioned it multiple times to the office. Parking was great, never had issues and liked that they didnt have assigned parking which is annoying when having guests. Overall, it was a good living experience but would caution people about the water bill that is metered and billed by the property.
    Oct 23rd, 2023

  • Shea Venus

    I was so excited about getting approved at Featherstone I was happy it was a fresh start for me and my kids I just had a new baby on June 23rd and it was very stressful searching around for a place , plus dealing with anxiety and postpatrum but once I applied for Featherstone I thought my search was over because they told me I was approved and to pay my holding fee and they will verify my employment and rental history the next day after I was told I was approved I called and paid my holding fee as soon as they opened and a hour later I called back for an update and they told me they had to deny my application AFTER ALREADY BEING APPROVED. Im so heartbroken Im back to square one searching for a place I think they Should do a full research before telling people they are approved then later saying they are denied now I am waiting on my holding fee to be returned
    Aug 8th, 2023

Read Our 52 Reviews

About
Featherstone at Kiln Creek

Featherstone at Kiln Creek is located at 702 Bellows Way in Newport News, Virginia 23602. Featherstone at Kiln Creek can be contacted via phone at 757-960-7405 for pricing, hours and directions.

Contact Info

  •   757-960-7405

Questions & Answers

Q What is the phone number for Featherstone at Kiln Creek?

A The phone number for Featherstone at Kiln Creek is: 757-960-7405.


Q Where is Featherstone at Kiln Creek located?

A Featherstone at Kiln Creek is located at 702 Bellows Way, Newport News, VA 23602


Q What is the internet address for Featherstone at Kiln Creek?

A The website (URL) for Featherstone at Kiln Creek is: http://www.livefeatherstone.com/


Q How big is Featherstone at Kiln Creek?

A Featherstone at Kiln Creek employs approximately 20+ people.


Q What days are Featherstone at Kiln Creek open?

A Featherstone at Kiln Creek is open:
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 5:30 PM
Thursday: 9:30 AM - 5:30 PM
Friday: 9:30 AM - 5:30 PM
Saturday: 9:30 AM - 5:30 PM
Sunday: Closed


Q How is Featherstone at Kiln Creek rated?

A Featherstone at Kiln Creek has a 4.0 Star Rating from 52 reviewers.

Hours

Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
9:30 AM - 5:30 PM
Sunday:
Closed

Ratings and Reviews
Featherstone at Kiln Creek

Overall Rating

Overall Rating
( 52 Reviews )
35
4
2
0
11
Write a Review

Tiffani Martinez on Google

image This is the worse place anyone could ever live!

Business Response on Google Jan 30th, 2024
Hi Tiffani! Thank you for taking the time to leave a review. Please provide further details by email our Customer Service Team at [email protected].

Isa'nekqua Tucker on Google

image This is my first year residing here & I just want to say it has been an amazing experience from everyone. They really care about their residents, and its so peaceful here. I LOVE IT, they are the BEST.


Casey Gale on Google

image I have lived here for a few years now and I have been very happy! Everyone in the office is always pleasant to speak with and the maintenance lady is just as great. I love the floor setup of the two bedroom apartment (2 adults get privacy). They are updating things outside as they become available and it looks amazing. They don't get greedy with raising the rent each lease so that's wonderful as well! I'm happy to call this my home until I can get a house of my own!


Paula Sanchez on Google

image Being in Kiln Creek is great with the walking trails and perks of the community. Its zoned for Kiln Creek Elementary which is a great school. The apartments are a bit dated unless you pay extra for an updated one. My rent was increased when I had to renew my yearly lease so they could get it up to market pricing so you would have to budget for that. Walls were a bit thin but the balcony was great. I loved sitting out there. They could never seem to figure out my water bill though. Maintenance was always friendly and quick to come out but never seemed to really fix the water issue which I think came from the toilet running . It was just me and my son and was paying $200 a month in water bills which never made sense to me and always felt like I was getting ripped off even though I mentioned it multiple times to the office. Parking was great, never had issues and liked that they didnt have assigned parking which is annoying when having guests. Overall, it was a good living experience but would caution people about the water bill that is metered and billed by the property.

Business Response on Google Oct 13th, 2023
Thank you for taking the time to leave your review. We apologize for any negative experiences you may have had with the dated apartments, increased rent, and issues with the water bill. We appreciate your feedback and will take it into consideration as we strive to improve our services. Thank you again for sharing your experience with us.

Shea Venus on Google

image I was so excited about getting approved at Featherstone I was happy it was a fresh start for me and my kids I just had a new baby on June 23rd and it was very stressful searching around for a place , plus dealing with anxiety and postpatrum but once I applied for Featherstone I thought my search was over because they told me I was approved and to pay my holding fee and they will verify my employment and rental history the next day after I was told I was approved I called and paid my holding fee as soon as they opened and a hour later I called back for an update and they told me they had to deny my application AFTER ALREADY BEING APPROVED. Im so heartbroken Im back to square one searching for a place I think they Should do a full research before telling people they are approved then later saying they are denied now I am waiting on my holding fee to be returned

Business Response on Google Jul 22nd, 2023
Shea, we are sorry to hear about any miscommunication regarding your application. Please email us at [email protected] if you would like to follow up on your holding fee or clarify any aspects of our leasing process. Thank you.

Load More Reviews

Overall Rating

Overall Rating
( 52 Reviews )
35
4
2
0
11

Write a Review

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