Hours

Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 7:00 PM

Chamber Rating

4.1 - (71 reviews)
53
0
3
0
15
Read Our 71 Reviews

Chamber Rating

4.1 - (71 reviews)
53
0
3
0
15
  • tito Nieves


    Apr 7th, 2024

  • anusha ganji

    Google says untill open 7pm . Feb 13 2024 I arrived at 5 52pm they says it closed.
    Feb 17th, 2024

  • MARLON RAFAEL MORALES CUAURO

    Excellent attention and service. 100% recommended. Thank you.
    Dec 3rd, 2023

  • Gary Rosenberg

    I arrived at the store when they opened at 10am. No one there, I stayed until 10:30am still no one home. I returned at 2:00 pm. You got it, no one there. A sign on a door says, out to lunch until 2:30pm. You have to be kidding, is this anyway to run a business? STAY AWAY FROM THIS PLACE. The way they run their business should reflex on how they do their job and it isn't pretty. Enter at your own risk. Do yourself a favor, go to the Centerville store instead.
    Sep 13th, 2023

  • P M

    Went into the store after ATT customer service said my SIM needs to be replaced. I had service when entering the store, although phone calls have been patchy lately, and the young Latino guy mumbled that it's easy to replace the SIM (it is, I've had it done before). He then proceeded to change the SIM incorrectly, hand me my iPhone without *any* service and told me to go to another ATT store, after checking with the Apple store. Like, what?? I've had my SIM replaced before without issue. When I insisted this is nonsense to remove my service and hand me a service-less phone, he finally called someone who helped him replace my SIM in 5 minutes. Wasted 45 minutes of my afternoon and didn't actually fix the issue I went in with. A real lack of tech skills, customer service, and isn't particularly friendly, either. Awful. Don't recommend this location, at all.
    Mar 2nd, 2024

Read Our 71 Reviews

About
AT&T Store

Stay connected with AT&T in Herndon. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Herndon for every need. Enjoy the flexibility of an Herndon prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

Contact Info

  •   703-478-3300
  •   (703) 478-0668
  •   Facebook

Products

  • Cell Phones
  • Tablets
  • Accessories
  • cellphones
  • wireless phones
  • internet
  • TV service
  • smartphones
  • prepaid phones
  • Wireless Plans
  • Wearables
  • Small Business Solutions
  • Internet Services
  • Prepaid Devices

Services

  • Wireless Bill Payments
  • Equipment Trade-in & Recycling Program
  • Small Business Solutions
  • Beats by Dre
  • Bose
  • Headphones
  • Tablets and Accessories
  • Free Consulting on Devices
  • Prepaid - GoPhone Refill
  • iPhone Repair
  • Screen Repair

Brands

  • AT&T
  • Apple
  • DIRECTV
  • Kyocera
  • LG
  • Motorola
  • Samsung
  • Sonim
  • Beats
  • BlackBerry

Questions & Answers

Q What is the phone number for AT&T Store?

A The phone number for AT&T Store is: 703-478-3300.


Q Where is AT&T Store located?

A AT&T Store is located at 342 Elden St, Herndon, Virginia 20170


Q What is the internet address for AT&T Store?

A The website (URL) for AT&T Store is: https://www.att.com/stores/virginia/herndon/119868?source=E-g2s10000000000X&wtExtndSource=stores


Q How big is AT&T Store?

A AT&T Store employs approximately 20+ people.


Q What days are AT&T Store open?

A AT&T Store is open:
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM


Q How is AT&T Store rated?

A AT&T Store has a 4.1 Star Rating from 71 reviewers.

Ratings and Reviews
AT&T Store

Overall Rating

Overall Rating
( 71 Reviews )
53
0
3
0
15
Write a Review

tito Nieves on Google

image

Business Response on Google Apr 7th, 2024
Hi tito, thank you for your positive Google review! We are thrilled to see you had a great experience and look forward to working with you again! You can always schedule an appointment at attvip.com, otherwise you know where to find us!

anusha ganji on Google

image Google says untill open 7pm . Feb 13 2024 I arrived at 5 52pm they says it closed.

Business Response on Google Feb 29th, 2024
Hi anusha, I can understand your frustration in finding the store closed during business hours. This is certainly not the experience we wanted you to have and apologize for any inconvenience caused by this. We would love the opportunity to make it up to you in the future.

MARLON RAFAEL MORALES CUAURO on Google

image Excellent attention and service. 100% recommended. Thank you.

Business Response on Google Dec 1st, 2023
Hi MARLON, We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com

Gary Rosenberg on Google

image I arrived at the store when they opened at 10am. No one there, I stayed until 10:30am still no one home. I returned at 2:00 pm. You got it, no one there. A sign on a door says, out to lunch until 2:30pm. You have to be kidding, is this anyway to run a business? STAY AWAY FROM THIS PLACE. The way they run their business should reflex on how they do their job and it isn't pretty. Enter at your own risk. Do yourself a favor, go to the Centerville store instead.

Business Response on Google Sep 18th, 2023
Hi Gary, I can understand your frustration in finding the store closed during business hours. This is certainly not the experience we wanted you to have and apologize for any inconvenience caused by this. We would love the opportunity to make it up to you in the future.

P M on Google

image Went into the store after ATT customer service said my SIM needs to be replaced. I had service when entering the store, although phone calls have been patchy lately, and the young Latino guy mumbled that it's easy to replace the SIM (it is, I've had it done before).
He then proceeded to change the SIM incorrectly, hand me my iPhone without *any* service and told me to go to another ATT store, after checking with the Apple store. Like, what?? I've had my SIM replaced before without issue. When I insisted this is nonsense to remove my service and hand me a service-less phone, he finally called someone who helped him replace my SIM in 5 minutes. Wasted 45 minutes of my afternoon and didn't actually fix the issue I went in with. A real lack of tech skills, customer service, and isn't particularly friendly, either.
Awful. Don't recommend this location, at all.

Business Response on Google Feb 21st, 2024
Hi P, we apologize for falling short of your expectations during your recent visit. Your feedback is invaluable, and we're taking steps to address the issues raised to ensure a better experience for all our customers. We hope you'll consider giving us another chance to make it right.

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Overall Rating

Overall Rating
( 71 Reviews )
53
0
3
0
15

Write a Review

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