AT&T Store
-
342 Elden St
Herndon, Virginia 20170 - 703-478-3300
Hours
Chamber Rating
-
tito Nieves
Apr 7th, 2024 -
anusha ganji
Google says untill open 7pm . Feb 13 2024 I arrived at 5 52pm they says it closed.
Feb 17th, 2024 -
MARLON RAFAEL MORALES CUAURO
Excellent attention and service. 100% recommended. Thank you.
Dec 3rd, 2023 -
Gary Rosenberg
I arrived at the store when they opened at 10am. No one there, I stayed until 10:30am still no one home. I returned at 2:00 pm. You got it, no one there. A sign on a door says, out to lunch until 2:30pm. You have to be kidding, is this anyway to run a business? STAY AWAY FROM THIS PLACE. The way they run their business should reflex on how they do their job and it isn't pretty. Enter at your own risk. Do yourself a favor, go to the Centerville store instead.
Sep 13th, 2023 -
P M
Went into the store after ATT customer service said my SIM needs to be replaced. I had service when entering the store, although phone calls have been patchy lately, and the young Latino guy mumbled that it's easy to replace the SIM (it is, I've had it done before). He then proceeded to change the SIM incorrectly, hand me my iPhone without *any* service and told me to go to another ATT store, after checking with the Apple store. Like, what?? I've had my SIM replaced before without issue. When I insisted this is nonsense to remove my service and hand me a service-less phone, he finally called someone who helped him replace my SIM in 5 minutes. Wasted 45 minutes of my afternoon and didn't actually fix the issue I went in with. A real lack of tech skills, customer service, and isn't particularly friendly, either. Awful. Don't recommend this location, at all.
Mar 2nd, 2024
About
AT&T Store
Stay connected with AT&T in Herndon. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Herndon for every need. Enjoy the flexibility of an Herndon prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.
Contact Info
- 703-478-3300
- (703) 478-0668
Products
- Cell Phones
- Tablets
- Accessories
- cellphones
- wireless phones
- internet
- TV service
- smartphones
- prepaid phones
- Wireless Plans
- Wearables
- Small Business Solutions
- Internet Services
- Prepaid Devices
Services
- Wireless Bill Payments
- Equipment Trade-in & Recycling Program
- Small Business Solutions
- Beats by Dre
- Bose
- Headphones
- Tablets and Accessories
- Free Consulting on Devices
- Prepaid - GoPhone Refill
- iPhone Repair
- Screen Repair
Brands
- AT&T
- Apple
- DIRECTV
- Kyocera
- LG
- Motorola
- Samsung
- Sonim
- Beats
- BlackBerry
Questions & Answers
Q What is the phone number for AT&T Store?
A The phone number for AT&T Store is: 703-478-3300.
Q Where is AT&T Store located?
A AT&T Store is located at 342 Elden St, Herndon, Virginia 20170
Q What is the internet address for AT&T Store?
A The website (URL) for AT&T Store is: https://www.att.com/stores/virginia/herndon/119868?source=E-g2s10000000000X&wtExtndSource=stores
Q How big is AT&T Store?
A AT&T Store employs approximately 20+ people.
Q What days are AT&T Store open?
A AT&T Store is open:
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Q How is AT&T Store rated?
A AT&T Store has a 4.1 Star Rating from 71 reviewers.
Hours
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Ratings and Reviews
AT&T Store
Overall Rating
Overall Rating
( 71 Reviews )tito Nieves on Google
anusha ganji on Google
Google says untill open 7pm . Feb 13 2024 I arrived at 5 52pm they says it closed.
MARLON RAFAEL MORALES CUAURO on Google
Excellent attention and service. 100% recommended. Thank you.
Gary Rosenberg on Google
I arrived at the store when they opened at 10am. No one there, I stayed until 10:30am still no one home. I returned at 2:00 pm. You got it, no one there. A sign on a door says, out to lunch until 2:30pm. You have to be kidding, is this anyway to run a business? STAY AWAY FROM THIS PLACE. The way they run their business should reflex on how they do their job and it isn't pretty. Enter at your own risk. Do yourself a favor, go to the Centerville store instead.
P M on Google
Went into the store after ATT customer service said my SIM needs to be replaced. I had service when entering the store, although phone calls have been patchy lately, and the young Latino guy mumbled that it's easy to replace the SIM (it is, I've had it done before).
He then proceeded to change the SIM incorrectly, hand me my iPhone without *any* service and told me to go to another ATT store, after checking with the Apple store. Like, what?? I've had my SIM replaced before without issue. When I insisted this is nonsense to remove my service and hand me a service-less phone, he finally called someone who helped him replace my SIM in 5 minutes. Wasted 45 minutes of my afternoon and didn't actually fix the issue I went in with. A real lack of tech skills, customer service, and isn't particularly friendly, either.
Awful. Don't recommend this location, at all.
Overall Rating
Overall Rating
( 71 Reviews )Write a Review
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