Hours

Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.4 - (147 reviews)
56
33
6
13
39
Read Our 147 Reviews

Chamber Rating

Verified Member
3.4 - (147 reviews)
56
33
6
13
39
  • Azrael Primnigh Faith

    Ali and Gary are really turning this store around! Always professional and helpful. They both truly are an asset to Staples. The store looks so much better!
    Mar 31st, 2024

  • Amanda Sprecher

    They desperately need more staff! I cant even fault the current staff when they are just understaffed and cant keep up. Especially for all the Amazon returns coming through the store now. Corporate needs to address this issue.
    Mar 5th, 2024

  • Danny Elbashari

    Hands down the worst customer service experience Ive had. 1 star is more than they deserve. Not only was my print order not ready for pick up (even tho the email said it was ready), the lady Sumarah, brushed me off multiple times while talking about breakfast and nonsense with customers behind me in line. Not only that, I was made to wait for 2 hours while she helped customers that came in after me, only for her to ask I come in the next day even tho I paid extra to have ready the day before. Simply awful
    Mar 3rd, 2024

  • Luna Marks

    If I could give this place -5 I would. They are always so incredibly in competent. I was on hold for 20 minutes just to see if my order was ready because we didnt receive a confirmation email so I didnt have an order number but I paid. I finally hang up as Im walking in and theyre meandering around the store. I ask to pick my order up, 3 different people in the same vicinity ask me the same question in a spans of 45 seconds then I ask for a receipt with my order because he took all of the papers and he says you have one in your email, I said I didnt get the email hence why I couldnt give you an order number so can you give me the receipt that Im asking for. He then hands me a copy. EVERY interaction I have at this store is 1) incredibly slow 2) incredibly inconvenient and 3) its like they all have virtually no training or I dont know what. I really try to keep my patience but I vehemently do not like this location and will start driving to the one further away because I just cannot deal anymore.
    Dec 25th, 2023

  • paulo ngo

    I looked away for a second to look at the products on display next to me while he was cashing me out and he waved his hand in my face to get my attention. Then he slammed the receipt on the table and waved the next person over
    Dec 24th, 2023

Read Our 147 Reviews

About
Staples

With a focus on the community of small businesses and consumers, Staples in Falls Church, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Contact Info

Products

  • Chromebooks
  • Epson Projectors
  • HP Laptops
  • Dell Laptops
  • Dell Monitors
  • Lenovo Laptops
  • Acer Monitors
  • Canon Printers
  • HP Printers
  • Dell Desktops
  • Epson Printers
  • Apple iPads
  • Brother Printers
  • Apple Products
  • HP Desktops
  • Ink and Toner
  • Desktops
  • Laptops
  • Printers
  • Notebooks
  • Paper
  • Pens
  • Pencils
  • Markers
  • Boxes
  • Tape
  • Bubblewrap
  • Toilet Paper
  • Hand Sanitizer
  • Paper Towels
  • Cleaning Supplies
  • Storage
  • Chairs
  • Desks

Services

  • Print Services
  • Tech Services
  • Shipping Services
  • Recycling Services
  • Direct Mail
  • Design Services
  • Passport Photos
  • Amazon Returns
  • Amazon Pickup

Brands

  • Amazon
  • Avery
  • BIC
  • Dell
  • Expo
  • Intuit
  • HP
  • Logitech
  • Microsoft
  • Netgear
  • Paper Mate
  • Pentel
  • Pilot
  • Post It
  • Scotch
  • Sharpie
  • Seagate
  • Swingline
  • Apple
  • 3M
  • Clorox
  • Brother
  • Canon
  • Crayola
  • Zagg
  • Epson
  • Moleskine
  • Perk
  • TruRed

Specialities

  • Toner
  • Printers
  • Printer Ink
  • Office Supplies
  • TSA Precheck
  • Passport Photos
  • Office Furniture
  • Computers
  • Back to School

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for Staples?

A The phone number for Staples is: (703) 845-5600.


Q Where is Staples located?

A Staples is located at 5801 Leesburg Pike, Falls Church, Virginia 22041


Q What is the internet address for Staples?

A The website (URL) for Staples is: https://stores.staples.com/va/falls-church/5801-leesburg-pike


Q How big is Staples?

A Staples employs approximately 20+ people.


Q What days are Staples open?

A Staples is open:
Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM


Q How is Staples rated?

A Staples has a 3.4 Star Rating from 147 reviewers.

Ratings and Reviews
Staples

Overall Rating

Overall Rating
( 147 Reviews )
56
33
6
13
39
Write a Review

Azrael Primnigh Faith on Google

image Ali and Gary are really turning this store around! Always professional and helpful. They both truly are an asset to Staples. The store looks so much better!

Business Response on Google Apr 2nd, 2024
Hello Azrael, thank you for sharing your awesome experience with Ali & Gary and for your review. We're happy to hear about the incredible service our associate provided. We hope we'll see you again soon! - Leslie H.

Amanda Sprecher on Google

image They desperately need more staff! I cant even fault the current staff when they are just understaffed and cant keep up. Especially for all the Amazon returns coming through the store now. Corporate needs to address this issue.

Business Response on Google Feb 13th, 2024
Hello Amanda, we appreciate your feedback. We'd be happy to share this insight with local leaders. - Latisha R.

Danny Elbashari on Google

image Hands down the worst customer service experience Ive had. 1 star is more than they deserve.
Not only was my print order not ready for pick up (even tho the email said it was ready), the lady Sumarah, brushed me off multiple times while talking about breakfast and nonsense with customers behind me in line.
Not only that, I was made to wait for 2 hours while she helped customers that came in after me, only for her to ask I come in the next day even tho I paid extra to have ready the day before.
Simply awful

Business Response on Google Feb 26th, 2024
Thank you for sharing your recent visit to our Falls Church VA store, Danny. We regret to hear about your experience at our store. Your comments have been shared with local leadership for internal review. - Leslie H.

Luna Marks on Google

image If I could give this place -5 I would. They are always so incredibly in competent. I was on hold for 20 minutes just to see if my order was ready because we didnt receive a confirmation email so I didnt have an order number but I paid. I finally hang up as Im walking in and theyre meandering around the store. I ask to pick my order up, 3 different people in the same vicinity ask me the same question in a spans of 45 seconds then I ask for a receipt with my order because he took all of the papers and he says you have one in your email, I said I didnt get the email hence why I couldnt give you an order number so can you give me the receipt that Im asking for. He then hands me a copy. EVERY interaction I have at this store is 1) incredibly slow 2) incredibly inconvenient and 3) its like they all have virtually no training or I dont know what. I really try to keep my patience but I vehemently do not like this location and will start driving to the one further away because I just cannot deal anymore.

Business Response on Google Dec 15th, 2023
We regret to see that your experience at our store was less than ideal. Thank you for this feedback. - Leslie H.

paulo ngo on Google

image I looked away for a second to look at the products on display next to me while he was cashing me out and he waved his hand in my face to get my attention. Then he slammed the receipt on the table and waved the next person over

Business Response on Google Dec 21st, 2023
Hello Paulo, we regret to hear about this case but thank you for bringing it to our attention. We will be raising this to our local leadership teams for evaluation and investigation. Thank you for giving us these details. - Jayce J.

Load More Reviews

Overall Rating

Overall Rating
( 147 Reviews )
56
33
6
13
39

Write a Review

RATING:
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