Chamber of Commerce

      Wells Fargo Bank

      ( 14 Reviews )

      Wells Fargo Bank
      Learn more about a branch near you
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      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.7 - (14 reviews)
      5
      0
      1
      2
      6
      Read Our 14 Reviews

      Chamber Rating

      Verified Member
      2.7 - (14 reviews)
      5
      0
      1
      2
      6
      › ‹
      • Lance Nelson

        The manager today (approximately 1:30 PM on 4 April) seemed flustered and completely unhelpful. I explained my issue and was told she can't help me and that I need to call customer service to resolve my problem. I then heard her tell two people that she has is busy, they need to make appointments to get her assistance, and she wasn't helpful in answering basic questions. Very disappointed and I won't be returning to this branch as long as she's on staff. Please note the two tellers on duty were extremely helpful and ready to assist however they could.
        Apr 3rd, 2024

      • Muzamil Azeem


        Dec 24th, 2023

      • Aditya A


        Nov 6th, 2023

      • RCS S

        The only guy teller that is so lazy. More often than not this place isnt busy, you can see that this guy teller seems busy staring at the wall or computer and enjoying doing nothing but sitting. The only friendly teller here is Nguyen, she is new but shes trying her best to deliver a great customer service to clients. Unlike the new guy who is lazy. Go to WF metro tech drive(sully branch) where all tellers and the manger are welcoming and customer friendly oriented.
        Jul 23rd, 2023

      • Philomena Thomas


        Jul 12th, 2023

      Read Our 14 Reviews

      About
      Wells Fargo Bank

      Wells Fargo Bank is located at 14430 Chantilly Crossing Ln in Chantilly, Virginia 20151. Wells Fargo Bank can be contacted via phone at (703) 378-5216 for pricing, hours and directions.

      Contact Info

      •   (703) 378-5216
      •   (800) 869-3557
      •   Website

      Languages

      • CHINESE,FARSI,SPANISH

      Questions & Answers

      Q What is the phone number for Wells Fargo Bank?

      A The phone number for Wells Fargo Bank is: (703) 378-5216.

      Q Where is Wells Fargo Bank located?

      A Wells Fargo Bank is located at 14430 Chantilly Crossing Ln, Chantilly, Virginia 20151

      Q What is the internet address for Wells Fargo Bank?

      A The website (URL) for Wells Fargo Bank is: https://www.wellsfargo.com/locator/bank/14430__CHANTILLY__CROSSING__LN_CHANTILLY_VA_20151/?utm_campaign=Local_Listings&utm_source=Others&group=Community_Bank&loc=AC37994

      Q How big is Wells Fargo Bank?

      A Wells Fargo Bank employs approximately 20+ people.

      Q What days are Wells Fargo Bank open?

      A Wells Fargo Bank is open:
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is Wells Fargo Bank rated?

      A Wells Fargo Bank has a 2.7 Star Rating from 14 reviewers.

      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Nearby Wells Fargo Locations

      Ratings and Reviews
      Wells Fargo Bank

      Overall Rating

      Overall Rating
      ( 14 Reviews )
      5
      0
      1
      2
      6
      Write a Review

      Lance Nelson on Google

      image The manager today (approximately 1:30 PM on 4 April) seemed flustered and completely unhelpful. I explained my issue and was told she can't help me and that I need to call customer service to resolve my problem. I then heard her tell two people that she has is busy, they need to make appointments to get her assistance, and she wasn't helpful in answering basic questions. Very disappointed and I won't be returning to this branch as long as she's on staff.
      Please note the two tellers on duty were extremely helpful and ready to assist however they could.

      Business Response on Google Apr 4th, 2024
      I'm sorry to hear about your experience at this location. We want to learn and improve from this feedback, and I'll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include a link to your review on this Wells Fargo location as well. Thank you for your time. -Becky

      Muzamil Azeem on Google

      image

      Aditya A on Google

      image

      RCS S on Google

      image The only guy teller that is so lazy. More often than not this place isnt busy, you can see that this guy teller seems busy staring at the wall or computer and enjoying doing nothing but sitting. The only friendly teller here is Nguyen, she is new but shes trying her best to deliver a great customer service to clients. Unlike the new guy who is lazy. Go to WF metro tech drive(sully branch) where all tellers and the manger are welcoming and customer friendly oriented.

      Business Response on Google Jul 13th, 2023
      Hi there. This is certainly not the experience we want you to have when visiting our branch. I'd like to escalate your concerns to the appropriate team. To do so, please send me an email to [email protected] with more details, your full name, phone number, and link to this Google review (no account numbers). I look forward to hearing from you. -Isaiah

      Philomena Thomas on Google

      image

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      Overall Rating

      Overall Rating
      ( 14 Reviews )
      5
      0
      1
      2
      6

      Write a Review

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