Discovery Village At Dominion

I was so proud today when a resident handed me the following note: Our senior living place is great!!! Everyone is friendly and the food is great! The activities are interesting! I've visited many of them as a visiting nurse in my home town. I enjoy the other residents and we share our experiences! Hope C
Jun 14th, 2023

My parents live at Discovery Village at Dominion. They are constantly lied to by the administration in regards to problems that need to be fixed. They have had recently water pipe failures that have flooded a number of apartments. My parents have already had walls replaced in their apartment but deal with water flooding their place every time it rains. Despite numerous letters and meetings Discovery Village has done little to nothing to address the poor maintenance of this facility. The place does looks nice but don't judge this book by its cover.
Feb 2nd, 2023

I absolutely love Discovery Village. My father has lived in Independent Living for 4+ years and has never had any issues. The staff is friendly and always greets you when you walk in with a smile. My grandma lived in Memory Care before she passed, also an amazing experience. The staff were attentive and treated her like family. Most recently, my father was being discharged from rehab without much notice and I was under a lot of stress to find him a new home with Assisted Living. Of course, Discovery Village came to the rescue. They are such a blessing! In less than 48 hours they looked for an available apartment, had staff go to rehab to do his assessment within a hour of our conversation, and offered to meet me on a Sunday morning to sign the lease. They provide stellar service. Special recognition goes to Jodi who was so patient and very caring. She did everything possible to make this happen for us. She provided exceptional service. Thank you Jodi! You have been such a blessing for me during this difficult, stressful time. Also, want to thank the Executive Director. Mark Shaffer. He truly cares for each of his residents and listens to understand each person's unique needs. This is the only senior living I would put my trust in as year over year I have received wonderful service. Thank you Jodi and Mark for going above and beyond. If you are looking for care for a loved one, look no further, with Discovery Village you won't be disappointed!
Jul 8th, 2023

My mom recently moved into the Assisted Living at Discovery Village and my experience has been beyond expectations. From the very first meeting Roxanna took an interest and listened to my concerns and needs. We arrived on moving day and it was late in the evening, Mark the executive director, come out of his office and met us personally. It was just my brother and I moving my mom's things and believe it or not Mark the executive director jumped right in and helped us move her things into her apartment. He did this wearing a suit. :) Every person I meet is understanding and wants to truly help me if I have questions. Courtney one of my mom's nurses, is friendly and also has answered any questions I might have concerning her medication and overall care. Every helper for my my mom is friendly and tries to make her more comfortable. Maddie with transportation, has also go above and beyond by helping me get my mom to her first doctor's appointment. Dawn with rehabilitation is so positive and super knowledgeable. She is already making progress with my mom in a short period of time. I live out of state so this whole experience is hard and extremely emotional. However, Discovery Village has helped me every step of the way in navigating this process to provide a great home for my mom.
Jun 18th, 2023

My sister recently became a resident and my husband and I spent time with her checking places out to find the best fit for her. We all decided Discovery was the best place. We havent been disappointed. We have eaten with her, moved her in, and participated in activities. Roxanna was at our beck and call whenever, and I mean whenever we needed anything. She and Victoria gave us a warm and friendly tour. Ambassador and resident, Lucy, kindly greeted us and gave us an insiders tour. Mark, the executive director, with a happy smile, found time to stop and chat. Maddie, the activity director stopped at my sisters room to invite us to a fun BINGO game, delivering us root beer floats. Jessica, at the front desk guided us, answered our many questions and always with a happy demeanor. Eric, maintenance, quickly and tastefully got her room clean and in order. The housekeeper (Im sorry not to remember her name) stopped, introduced herself, and welcomed us. Ernest, transportation, seemed to always be around to add a cheerful touch, including giving a bouquet of flowers for her room. Corriina, in food service brought us delicious food, in style. We felt we were in a five star restaurant. Even the broccoli was delicious and the pecan pie was to die for. Courtney and her partner nurse were attentive, professional and kind. Wow! All in all a great place that I wasnt hesitant to leave my sister at. I am not from SanAntonio so it is important for me to know she is happy, well taken care of and safe. Thank you Discovery!!
Jan 30th, 2023