Hyatt Place San Antonio-Northwest/Medical Center

Apr 4th, 2024

Horrible experience!!! Stayed here as an overflow hotel for a conference. I will be making the conference staff aware so they hopefully no longer recommend this place!! Only one elevator working, no hot water and the best parta karaoke place that must be like right next door. Walls are paper thin and I could hear every last word of every butchered song. Its currently 11:30 pm on a Thursday night and its still going strong. I can only hope the place closes soon. Hard to get any sleep with all that ruckus! Location/safety is questionable. No irons in rooms, no linen bags. Overall a bad experience. Skip this place and go with something nicer!!
Apr 3rd, 2024

Good location, bad and insufficient breakfast, there was no food within the schedule. Only 1 elevator was working
Apr 2nd, 2024

I booked this hotel for two nights. The room was generous in size as usual in these kind of hotels. Everything was clean as expected. The breakfast options were on lower average only and I had this one time only. The location of this accommodation is a bit far of everything and as I didnt have a car with me I had to walk 20-30 minutes to reach a supermarket and some restaurants, but I was fine with it. Or you have to use a ride share app in that case. I would book this hotel again.
Apr 1st, 2024

Air conditioning not working properly. The size of the beds are full, I didn't expect that if I booked a room with 2 beds for 4 people Rooms: Air conditioning not working properly. The size of the beds are full, I didn't expect that if I booked a room with 2 beds for 4 people. Safety: Only one elevator. Both of the Stairs under construction. For me that is very unsafe.
Mar 31st, 2024