Round Rock, TX Cell Phone Store

I went in to this location after having a terrible experience at the corporate location down the street. The two gentlemen were extremely helpful and very polite. They we ... more

Ethan and Kat were both professional and knowledgeable, solving my problem that made them no money. I recommend them with no reservations.

Great employees at this location, especially Charity. Very helpful.

Terrible service. Several times I come to pay for my service and they say I don't have change. The girl who served has a bad temper and doesn't want to help the customers ... more

Mobile Expert Michelle is awesome! Her great attitude and knowledge was refreshing. I recommend her for all your T-mobile questions and advice. Thank you T-mobile for hir ... more

Nice experience got my cracked phone taking care of the same day!!!

I was absolutely lied to and scammed at this location. The worker there whos name I cant remember but shes female told me I would trade in my phone to get $600 off (lie) ... more

I had an awful experience here (Round Rock location). They kept my computer for almost a month to do a Windows reinstall just to tell me that my computer is unrepairable. ... more

We received excellent service from the manager Justin and his team. Not only that he helped us find the phone that best suited our needs; but he also took the time to all ... more

Erick was superb, thanks so much for the customer service. 10/10 would come back.

Went in to get my T-life item and came out with a sweet deal on a new Samsung Galaxy S24 Ultra phone. Manny was very helpful answering questions and explaining offers. Ju ... more

Came in to replace my phone as screen was cracked. Saleswoman did not offer to look up my account. Won't come back to this location. Poor customer service.

Quick service

Just had the best, easiest interaction with an AT&T representative at this store over the phone while ordering a smartwatch. So incredibly helpful and straightforward. I ... more

Excellent service, quick and easy set up and knowledgeable staff

I came to the store to add a line and wasted more than an hour being given false informations & instructions and confusing customer service, rather than working he was di ... more

Marcus was amazing and so helpful and patient!! Thank you for making something difficult easy!

Excellent attention. Thank you Sebastian for your time and patience with us. Excellent seller

Very helpful just needed to update my name on my account . I wish it had a bigger box though Ive got a long name .

I could not be aby more disappointed in service received. Acct Mgr called me rude, and repeated calls to Customer Service with promises to have Supervisor call me have ... more

Best customer service Ana is very helpful love their bundle deals they give you the price with accessories included upfront!!!

Dominick checked my phone and gave me an estimate. He also applied my screen protector at no charge! I'll be back to get my old phone fixed when I return from vacation.

Great services I really recommend this store

If you have any electronic issues, this is the guy to go to. Very pleased with customer service. Super nice guy knows what hes doing. Definitely going to recommend to all ... more

Worst experience I have ever had bad enough to get on here and give a complaint walked in and they were playing music inappropriate for a business for one, then I asked f ... more

I found my first 6 phones while cleaning (one is a blackberry) and sold them here. It took 40min to an hour to complete it. It might ask for an ID and to take a picture. ... more

Worst experience to unload got to the door at 2:49 am they didn't open the door till 4:30 am then the lady that open the door was mad because i was knocking when they cle ... more

Best cellphone store I have been in they got Phones that work fast and have good price worth the money.

Great service!

In area while driving

Great management

This place should be shut down for piss poor service!!!!!!! I selected an Ashley Shay 6 piece king bedroom set online. Went through the online process and made my first p ... more

Small store; friendly staff.

bruh, the machine offered me $110 bucks for my iPhone 11 Pro Max, pretty sure only drug junkies use these things

Tring to pay my bill on line and it's impossible and nobody answers the phone