OYO Hotel Rockport- Bay View

Hi Alan Pecina,Thank you for taking the time to share your positive feedback about our customer service. We are thrilled to hear that our team assisted you throughout your reservation and ensured a smooth booking experience for you. Providing clean rooms and having a friendly staff are essential for us to deliver a comfortable stay to our valued guests like yourself.Should you require any further assistance or have any queries, please feel free to reach out to us at [email protected]. Best regards,Team OYO

Hi Steven Dale Creson,Thank you for sharing your feedback with us. We are sorry to hear about your experience and apologize for any inconvenience caused. Cleanliness is of utmost importance to us, and we regret that it fell short of your expectations during your stay.We appreciate you mentioning the great location and good size rooms. However, we understand that the dirty sheets, bathroom, and blankets, as well as the poor lighting, were major disappointments. Our housekeeping team is usually known for their high standards, and we apologize for not meeting them on this occasion.We have taken note of your feedback and will address the cleanliness issues immediately. We believe in continuous improvement, and your input helps us in that endeavor. Please be assured that we will thoroughly investigate this matter and take appropriate action to prevent this from happening in the future.If there is anything else we can assist you with or if you require further assistance, please feel free to reach out to us at [email protected]. We value your feedback and would like the opportunity to make things right.Once again, we apologize for the inconvenience caused and thank you for bringing this to our attention.Warm regards,Team OYO

Hi Roxanne Fuentes,Thank you for taking the time to share your review with us. We appreciate your kind words about our hospitality and clean rooms. However, we apologize for the inconvenience caused by the discomfort you experienced with the beds. We understand the importance of a good night's sleep and rest assured, your feedback has been noted and will be shared with our team. We are committed to continuously improving our services and your feedback helps us in this process. If there's anything else we can do to assist you or if you have any further concerns, please feel free to reach out to us at [email protected]. Our dedicated team is here to help.Thank you again for choosing OYO Rooms. We hope to have another opportunity to serve you in the future and provide you with a more comfortable stay.Warm regards,Team OYO

Hi iTz Evooo,Thank you for leaving a review about your experience with us. We apologize if the pictures didn't match your expectations. We understand how important it is for our guests to have accurate representations of our properties.At Team OYO, we constantly strive to improve and provide the best possible experience for our guests. If there is anything specific you would like us to address or if you require further assistance, please feel free to reach out to us at [email protected] you for choosing OYO Rooms.Warm regards,Team OYO

Hi Conrad Suazo,Thank you for taking the time to share your positive experience with us. We are glad to hear that your room was clean, the AC worked very well, and our staff was helpful and friendly. We always strive to provide a comfortable and enjoyable stay for our guests.Should you require any further assistance or have any questions, please feel free to reach out to us at [email protected]. Our team will be more than happy to assist you.Best Regards,Team OYO