Prosperity Bank

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.7 - (27 reviews)
11
0
1
0
15
Read Our 27 Reviews

Chamber Rating

Verified Member
2.7 - (27 reviews)
11
0
1
0
15
  • Annette Berger

    He was quick in getting my check deposited.
    Jan 30th, 2024

  • Taryn Haralson

    My mortgage loan process with Prosperity Bank was incredibly frustrating. The lender has been unresponsive despite attempts to communicate via phone and email. Consider going somewhere else for mortgage services.
    Jan 29th, 2024

  • Lynda Larson chernr

    Just the worst bank ever. Practically impossible to do any banking with Prosperity. Will be closing our accounts here.
    Jan 12th, 2024

  • carol shoquist

    This is the best bank that I have ever had for years. They are prompt, proficient, and very professional. Yes, their banking culture is not Legacy Bank. It is much better. I will always bank at Prosperity.
    Apr 14th, 2023

  • Cody Mullican

    Got locked out of truck and running home. Walked in because I knew it was likely they would have a water fountain or bathroom with sink so I could get some water and when I asked if they had a restroom the older bank teller asked rudely if I was a customer. Which I am(I have a business account). But the fact that she was going to turn me away from grabbing some water when I am clearly wearing normal close and sweating profusely and should maybe signal that I am not in a great situation and could use some water, that is a low empathetic woman and should be fired. The first younger girl who Was the person I had originally asked and was standing right next to the older woman simply said, yes, right over there.
    Apr 4th, 2023

Read Our 27 Reviews

About
Prosperity Bank

At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Contact Info

Questions & Answers

Q What is the phone number for Prosperity Bank?

A The phone number for Prosperity Bank is: (469) 229-9334.


Q Where is Prosperity Bank located?

A Prosperity Bank is located at 7400 Preston Road, Plano, Texas 75024


Q What is the internet address for Prosperity Bank?

A The website (URL) for Prosperity Bank is: https://locations.prosperitybankusa.com/prosperity-bank-plano-drive-thru-only-68bec9853ba6


Q How big is Prosperity Bank?

A Prosperity Bank employs approximately 20+ people.


Q Is there a key contact at Prosperity Bank?

A You can contact Jim Grant at (469) 229-9334.


Q What days are Prosperity Bank open?

A Prosperity Bank is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM


Q How is Prosperity Bank rated?

A Prosperity Bank has a 2.7 Star Rating from 27 reviewers.

Key Contacts

image
Jim Grant
President


Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Ratings and Reviews
Prosperity Bank

Overall Rating

Overall Rating
( 27 Reviews )
11
0
1
0
15
Write a Review

Annette Berger on Google

image He was quick in getting my check deposited.

Business Response on Google Mar 3rd, 2024
Dear Annette, thank you for taking the time to share your positive experience with us. We're glad to hear that our team was able to quickly assist you with depositing your check.

Taryn Haralson on Google

image My mortgage loan process with Prosperity Bank was incredibly frustrating. The lender has been unresponsive despite attempts to communicate via phone and email. Consider going somewhere else for mortgage services.

Business Response on Google Feb 9th, 2024
Hi Taryn, we're sorry to hear about your experience. We understand how frustrating this can be and we apologize for any inconvenience. We'd like the opportunity to address your concerns. Please reach out to our customer service team at 1-800-531-1401 so we can investigate this further and improve your experience. Thank you for bringing this to our attention.

Lynda Larson chernr on Google

image Just the worst bank ever. Practically impossible to do any banking with Prosperity.
Will be closing our accounts here.

Business Response on Google Jan 19th, 2024
Hi Lynda, we're sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience caused. We'd like the opportunity to address your concerns. Please reach out to our customer service team at 1-800-531-1401 so we can work to resolve any issues and improve your experience.

carol shoquist on Google

image This is the best bank that I have ever had for years. They are prompt, proficient, and very professional. Yes, their banking culture is not Legacy Bank. It is much better. I will always bank at Prosperity.

Business Response on Google Apr 27th, 2023
We are grateful for your business and appreciate you taking the time to share your feedback!

Cody Mullican on Google

image Got locked out of truck and running home. Walked in because I knew it was likely they would have a water fountain or bathroom with sink so I could get some water and when I asked if they had a restroom the older bank teller asked rudely if I was a customer. Which I am(I have a business account). But the fact that she was going to turn me away from grabbing some water when I am clearly wearing normal close and sweating profusely and should maybe signal that I am not in a great situation and could use some water, that is a low empathetic woman and should be fired. The first younger girl who Was the person I had originally asked and was standing right next to the older woman simply said, yes, right over there.


Load More Reviews

Overall Rating

Overall Rating
( 27 Reviews )
11
0
1
0
15

Write a Review

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