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      Hyatt Place Lubbock

      ( 795 Reviews )

      Hyatt Place Lubbock
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      Chamber Rating

      4.3 - (795 reviews)
      499
      176
      43
      27
      50
      Read Our 795 Reviews

      Chamber Rating

      4.3 - (795 reviews)
      499
      176
      43
      27
      50
      › ‹
      • Jennifer Simons

        Perfect place for the family to stay for a college visit.
        Apr 9th, 2024

      • Cody Hansen

        New, nice, clean, friendly, great TT campus location.
        Apr 8th, 2024

      • Judge Whetten


        Apr 6th, 2024

      • Hao Xu

        No microwave in the room. Everyone needs to come down to the lobby to heat their food. Charged me $7.00 parking without inform me during check in. Not very happy with those hidden cost.
        Apr 4th, 2024

      • Misty Hogg

        We drove 16 hours to come to Lubbock because my father was in ICU passing away. We stayed for three days. Its a nice hotel. Nice rooms however, not once did they come to clean the room. ( we were in and out at strange hours due to spending so much time in the ICU with dad so this is understandable) We had to ask for towels and wash rags every day, even had to ask for toilet paper And we were given a half used roll of toilet paper. To top it off they did not tell us that they when they give you a parking tag to hang on your mirror so that it shows your staying at their hotel so that your car wont get towed for not being a customer of the hotel. That they charge you for parking in the hotel parking lot for each night you stay. So just know that paying for a hotel room does not include being able to park in the hotel parking lot. No infact that cost extra! Ive never experienced this before, and I am furious that I wasnt even told this in the advance. I just noticed it when they charged my credit card.
        Apr 5th, 2024

      Read Our 795 Reviews

      About
      Hyatt Place Lubbock

      Hyatt Place Lubbock is located at 2309 Mac Davis Ln in Lubbock, Texas 79401. Hyatt Place Lubbock can be contacted via phone at 806-741-0200 for pricing, hours and directions.

      Contact Info

      •   806-741-0200

      Questions & Answers

      Q What is the phone number for Hyatt Place Lubbock?

      A The phone number for Hyatt Place Lubbock is: 806-741-0200.

      Q Where is Hyatt Place Lubbock located?

      A Hyatt Place Lubbock is located at 2309 Mac Davis Ln, Lubbock, TX 79401

      Q What is the internet address for Hyatt Place Lubbock?

      A The website (URL) for Hyatt Place Lubbock is: https://www.hyatt.com/en-US/hotel/texas/hyatt-place-lubbock/lbbzl/?src=corp_lclb_gmb_seo_lbbzl

      Q How is Hyatt Place Lubbock rated?

      A Hyatt Place Lubbock has a 4.3 Star Rating from 795 reviewers.

      Ratings and Reviews
      Hyatt Place Lubbock

      Overall Rating

      Overall Rating
      ( 795 Reviews )
      499
      176
      43
      27
      50
      Write a Review

      Jennifer Simons on Google

      image Perfect place for the family to stay for a college visit.

      Cody Hansen on Google

      image New, nice, clean, friendly, great TT campus location.

      Business Response on Google Apr 8th, 2024
      Cody, thank you for taking the time to share your feedback. Your support for Hyatt Place Lubbock is highly appreciated and we're thrilled to hear that you found our location perfect for exploring the TT campus. Our dedicated team members strive to maintain a neat, inviting atmosphere, so your recognition of their efforts brings us joy. It was our pleasure to serve you, and we hope to welcome you back soon.

      Judge Whetten on Google

      image

      Business Response on Google Apr 6th, 2024
      We appreciate the feedback, Judge.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

      Hao Xu on Google

      image No microwave in the room. Everyone needs to come down to the lobby to heat their food.
      Charged me $7.00 parking without inform me during check in. Not very happy with those hidden cost.

      Business Response on Google Apr 5th, 2024
      Hao Xu, we regret to hear your stay did not meet your expectations. We understand the inconvenience of not having convenient access to heating facilities in your room. As for the parking fee, it is a standard fee and we sincerely apologise if this was not properly communicated to you at check-in. Your feedback serves as an opportunity for improvements and we value it highly. Thank you.

      Misty Hogg on Google

      image We drove 16 hours to come to Lubbock because my father was in ICU passing away. We stayed for three days. Its a nice hotel. Nice rooms however, not once did they come to clean the room. ( we were in and out at strange hours due to spending so much time in the ICU with dad so this is understandable) We had to ask for towels and wash rags every day, even had to ask for toilet paper And we were given a half used roll of toilet paper. To top it off they did not tell us that they when they give you a parking tag to hang on your mirror so that it shows your staying at their hotel so that your car wont get towed for not being a customer of the hotel. That they charge you for parking in the hotel parking lot for each night you stay. So just know that paying for a hotel room does not include being able to park in the hotel parking lot. No infact that cost extra! Ive never experienced this before, and I am furious that I wasnt even told this in the advance. I just noticed it when they charged my credit card.

      Business Response on Google Apr 5th, 2024
      Misty, your feedback has been received and it's regrettable to learn about your mixed experience during a delicate family situation. We understand that the housekeeping service didn't meet your expectations, rest assured that our aim is to provide a comfortable environment, which includes prompt and responsive service. While our parking policies are designed to meet guests' needs, we recognize there may have been some miscommunication about any additional fees. We're grateful for sharing this and assure you that it will be taken into consideration to prevent any future discrepancies. Your constructive feedback allows us to improve, and we hope for the opportunity to provide a better experience on your next visit.
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      Overall Rating

      Overall Rating
      ( 795 Reviews )
      499
      176
      43
      27
      50

      Write a Review

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