Ashmore Inn & Suites
-
4019 S Loop 289
Lubbock, TX 79423 - 806-785-0060
Chamber Rating
-
Laura G
Apr 5th, 2024 -
Angie Padilla
We called and asked for a 1st floor, handicap room, four days in advance. When we got there, while waiting in line to check in, a gentleman that had already checked told front desk he forgot to ask for a handicap room. He was told they could give him one. When he got to us he was trying to give us a regular room up stairs. We explained that we had reserved a room on the 1st floor handicap , due to my handicap. He looked frustrated and finally gave us a room that did not seem handicap. The furniture was so close together, it couldn't have been. We were there for a doctor appointment, tired and just settled with it to not make a scene. We know the guy gave our reserved room away, right in front of us. We have used this motel a lot so we are familiar with the handicap rooms.
Mar 27th, 2024 -
Kai Fier
I don't know anymore. This is my #1 hotel to go to when I go out of town. But this visit just wasn't that great. Low on staff so they completely close down at night. I mean, it's 100% no employees there. What if there is something that happens during that time? Makes no sense. The fridge in the room was broke in the sense that it made the worst noise during the night. I had no choice but to unplug the thing. I would had said something to the front desk, but again, no one there. Hallway's have peeling wall paper up and down the hallway. And, add in the smell of people smoking weed. Overall, I'm hoping this was just a one off situation. As I've stayed here in the past (although been a couple of years) and everything was fine. (Side note the location does not have an elevator. I have always known this, but several people checking in when I was did not.) Positives was that the Inn was clean. Service, when there, were all nice. And the location is fantastic. Just need to repair somethings, hire someone to be there at night, and replace things that are falling apart.
Mar 23rd, 2024 -
Richard Taylor
Mar 22nd, 2024 -
Jose Hinojos
The only reason I left a 1 star is. I had a reservation and they canceled it because of the price I reserved the room at.
Mar 13th, 2024
Contact Info
- 806-785-0060
- (806) 785-0060
- (806) 785-6001
- [email protected]
Services
- BREAKFAST BAR
- CATERING
- CONFERENCES
- RESERVATIONS
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Ashmore Inn & Suites?
A The phone number for Ashmore Inn & Suites is: 806-785-0060.
Q Where is Ashmore Inn & Suites located?
A Ashmore Inn & Suites is located at 4019 S Loop 289, Lubbock, TX 79423
Q What is the internet address for Ashmore Inn & Suites?
A The website (URL) for Ashmore Inn & Suites is: http://www.ashmoreinn.com/
Q How big is Ashmore Inn & Suites?
A Ashmore Inn & Suites employs approximately 20+ people.
Q Is there a key contact at Ashmore Inn & Suites?
A You can contact Steven Garcia at 806-785-0060.
Q How is Ashmore Inn & Suites rated?
A Ashmore Inn & Suites has a 4.2 Star Rating from 573 reviewers.
Ratings and Reviews
Ashmore Inn & Suites
Overall Rating
Overall Rating
( 573 Reviews )Laura G on Google
Angie Padilla on Google
We called and asked for a 1st floor, handicap room, four days in advance. When we got there, while waiting in line to check in, a gentleman that had already checked told front desk he forgot to ask for a handicap room. He was told they could give him one. When he got to us he was trying to give us a regular room up stairs. We explained that we had reserved a room on the 1st floor handicap , due to my handicap. He looked frustrated and finally gave us a room that did not seem handicap. The furniture was so close together, it couldn't have been. We were there for a doctor appointment, tired and just settled with it to not make a scene. We know the guy gave our reserved room away, right in front of us. We have used this motel a lot so we are familiar with the handicap rooms.
Kai Fier on Google
I don't know anymore. This is my #1 hotel to go to when I go out of town. But this visit just wasn't that great.
Low on staff so they completely close down at night. I mean, it's 100% no employees there. What if there is something that happens during that time? Makes no sense.
The fridge in the room was broke in the sense that it made the worst noise during the night. I had no choice but to unplug the thing. I would had said something to the front desk, but again, no one there.
Hallway's have peeling wall paper up and down the hallway. And, add in the smell of people smoking weed.
Overall, I'm hoping this was just a one off situation. As I've stayed here in the past (although been a couple of years) and everything was fine.
(Side note the location does not have an elevator. I have always known this, but several people checking in when I was did not.)
Positives was that the Inn was clean. Service, when there, were all nice. And the location is fantastic. Just need to repair somethings, hire someone to be there at night, and replace things that are falling apart.
Richard Taylor on Google
Jose Hinojos on Google
The only reason I left a 1 star is. I had a reservation and they canceled it because of the price I reserved the room at.
Overall Rating
Overall Rating
( 573 Reviews )Write a Review
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