United States Postal Service

Most of the staff is rude, slow as molasses and not helpful. You can expect the bare minimum. Carlette is the exception. Very nice but it does not rub off on her co workers. I have had 3 packages disappear from the Katy Westgreen location. Go elsewhere.
Apr 9th, 2024

Ive been waiting to get my mailbox key, was told in person after paying $50 that it would be 4-5 weeks and Id get a call. Its been more like 8 weeks and still nothing, I try calling and no one ever answers. I go in person and just keep getting told they will call me when its ready and they dont know when that will be. This is crazy! I literally am not able to get any of my mail because of this.
Apr 5th, 2024

The old lady at the counter need to go away!! She treats customers unprofessionally. You need to remind her that she gets pay for the service that the consumer pay for. If she does not like the job she needs to find something else to do
Apr 5th, 2024

Worst post office. Waited two hours past my passport appointment time and ended up leaving. The workers there are beyond unhelpful and rude.
Apr 4th, 2024

I would love to see a change at this location. It's long overdue. This is, by far, the most unethical, non friendly, careless, negligent, lazy, improperly trained/skilled, rude staff of ALL time that lacks simple, common courtesy and emotional intelligence. How many 1 stars are needed before we see a change here at this location. Loosing mail, blaming each other for shortcomings. No one here EVER apologizes or sympathizes. No one is obviously being held accountable. They just shrug their shoulder like they don't care. The supervisors/post master are disgustingly rude as well. It's a trickle-down effect. Stop playing with people's mail!!!!!!!!!
Apr 4th, 2024