Memorial Hermann Greater Heights Hospital Emergency Center

Spent 4 hours here for a minor sprain. Very inefficient and would never visit here again
Apr 6th, 2024

If possible, avoid coming here. What a joke of a hospital.
Mar 4th, 2024

Faith in the emergency room as awesome
Feb 23rd, 2024

I went to this ER last night for shortness of breath and chest pains. I explained to them that I had asthma but I have been sick since Tuesday. I told them I was doing breathing treatments with my nebulizer every 4 hours and taking my steroid inhaler. I explained that I just finished a treatment before coming in and still could not breathe. Not a single person used a stethoscope to listen to my breathing. They gave me a chest x-ray without asking anything about possibility of pregnancy. I received a breathing treatment (the same dose of what I had just taken at home). After I was still wheezing and unable to say more than one word at a time. I told them I was still struggling and they said they would give me another treatment. I then proceeded to wait for an hour and 35 minutes for a breathing treatment with 3 people stopping by to ask if I had had it yet. Each time I stated no and they said they would be right back and never returned. The nurse came to discharge me and could hear me wheezing from across the room and my oxygen level dropped to 90. He gave me another treatment and right after it was completed said I was good to go. I told him I was still experiencing wheezing and that the prescriptions they gave me is what I was already using at home. He shrugged his shoulders and came back with discharge papers and told me to follow up with my doctor. I then proceeded to become short of breath in the car and had to seek medical attention somewhere more competent.
Apr 6th, 2024

My mother went to hospital Jan 22 this year. Aortic disection. It took almost a week to stabilize for the surgery. We had to ask for her to be cleaned, room cleaned, updated information etc. She had been stuck so many times for IV that boyh atms were now bruised. One arm the IV HAD SLIPPED OUT OF THE VAIN AND WAS LEAKING FLUID IN HER ARM. NO ONE SEEMED TO NOTICE AFTER IT's Swelling to over twice the size of the other arm. I complained thatbshe was still be asked to walk to urinate when she could have clots from the medicine leak in arm. I was dismissed and when they finally checked she of course did have a clot in arm and they had to her massive amounts of blood thinner right before surgery. Most staff was seem complacent with the day to day and no personable wa given. Surgeries seemed to be scheduled like an assembly line where all patients on the cardio floor was sent for Surgery same day one by one without pause. After my mother returned we were told good as new but we ended up staying another week due to complication still ongoing. She had fevers, complained of abdominal pain, back pain , nausea etc. We were told nothing could be found. She was discharged. Two days later she was fry heaving, convolsing, chills, could not hold food down. Upon seeing her PCP a week later her blood pressure had dropped 84/56. She immediately sent us back to hospital emergency room. We were told after ct scan in emergency aortic disection went all the way into the abdomen and it wasn't shown on charts from before surgury. Emergency doctor seemed very concerned with this, but said we would need to wait for the operating physician before anything could be done. She was moved to a room and we didn't see him for 3 days. Came in for 5-10 min, said it had nothing to do with surgury even though symptoms only started after surgery. He left. She spent another 3 days in room in pain still throwing up barely eating and again was discharged less than 48 hours of receiving morphine for pain and 24 hours of oxygen supplied. I don't claim to be an expert on anything concerning but this seemed again premature. After much trouble getting hospital records released to PCP. I scheduled another PCP visit and went 4 days later. She scheduled multiple outpatient visits to various docs to see if the could find solution the entire time at home she still had same symptoms. 1st outpatient doc was gastroenterologist. He saw the notes and immediately became concerned and said there she needed to be returned to hospital due only having the issues after surgery and visibly upset that she was discharged without proper care. We are now going back to emergency room. We'd heard the surgeon was very well known and did great work but this I feel is ridiculous all around for a hospital. What are we to do???? I'm disgusted; I thank those whom did show concern and care but there weren't many. Now we have to see them again and hope for better service, but I definitely can't trust that they will do the job right this time!!!! Special thanks to Johannesburg, Marisa, Joy, Melinda, Lan, and a very cheeky buger from England I failed to know his name.
Feb 26th, 2024