Budget Car Rental
Hours
Chamber Rating
-
Lena Kim
Feb 17th, 2023 -
Lindsey Ferguson
Really poor customer service. I reserved (and paid for) a car in advance. When the employee put my license into a machine it returned a sad face and with no further instruction she said that was the end of the road and she could absolutely not rent to me and dismissed me. Apparently, this is because my license is enhanced (which means Ive been vetted and cleared to pass us/Canada borders without passport). This is insane. I cant hold it against the employee if the machine couldnt read my license - but I was extremely disappointed that she had no empathy in how much this inconvenienced me - she didnt help cancel my reservation or refund it, she didnt help me contact or find another rental place - just basically said get out. It was a terrible experience and I wont be trying budget again.
Feb 17th, 2023 -
Clay Sanchez
Overall nice experience
Feb 3rd, 2023 -
Sherif Khattab, M.D.
Jan 20th, 2023 -
Michael Kelly
Dec 19th, 2022
Brands
- Kia
- Volkswagen
- Chevy
- Volvo
- Subaru
- Mazda
- Mitsubishi
- Mercedes
- BMW
- Honda
- Land Rover
- General Motors
- Stellantis
- Toyota
- Jaguar
- Tesla
- Ford
- Hyundai
- Nissan
Payment Methods
- CASH
Questions & Answers
Q What is the phone number for Budget Car Rental?
A The phone number for Budget Car Rental is: (713) 659-2513.
Q Where is Budget Car Rental located?
A Budget Car Rental is located at 1010 Webster Street, Houston, TX 77002
Q What is the internet address for Budget Car Rental?
A The website (URL) for Budget Car Rental is: https://www.budget.com/en/locations/us/tx/houston/ho1
Q What days are Budget Car Rental open?
A Budget Car Rental is open:
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 1:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Q How is Budget Car Rental rated?
A Budget Car Rental has a 4.0 Star Rating from 122 reviewers.
Hours
Related Categories
Ratings and Reviews
Budget Car Rental
Overall Rating
Overall Rating
( 122 Reviews )Lena Kim on Google
Lindsey Ferguson on Google
Really poor customer service. I reserved (and paid for) a car in advance. When the employee put my license into a machine it returned a sad face and with no further instruction she said that was the end of the road and she could absolutely not rent to me and dismissed me. Apparently, this is because my license is enhanced (which means Ive been vetted and cleared to pass us/Canada borders without passport). This is insane. I cant hold it against the employee if the machine couldnt read my license - but I was extremely disappointed that she had no empathy in how much this inconvenienced me - she didnt help cancel my reservation or refund it, she didnt help me contact or find another rental place - just basically said get out. It was a terrible experience and I wont be trying budget again.
Clay Sanchez on Google
Overall nice experience
Sherif Khattab, M.D. on Google
Michael Kelly on Google
Overall Rating
Overall Rating
( 122 Reviews )Write a Review
Car Rental Agency Near Me in Houston, TX
Zipcar
Houston, TX 77027
866-494-7227 ( 2 Reviews )
Enterprise
Houston, TX 77065
(281) 897-0675 ( 164 Reviews )
Avis Car Rental
Houston, TX 77002
(713) 571-8572 ( 187 Reviews )
Silvercar by Audi Car Rental
Houston, TX 77098
(281) 885-8438 ( 0 Reviews )
Budget Car Rental
Houston, TX 77063
(713) 953-0293 ( 39 Reviews )
Alamo Rent A Car
Houston, Texas 77032
(833) 511-1743 ( 958 Reviews )
Avis Car Rental
Houston, Texas 77042
(832) 252-1720 ( 952 Reviews )
Joyride.com
Houston, TX 77074
866-456-9743 ( 46 Reviews )