AAA Frisco Insurance and Member Services

I went to get my fingerprints done with identogo here. the man at the front desk was clipping his fingernails which is super gross. the woman doing the finger printing made a big deal about not taking people more than 10 minutes late but she was 10 minutes late to my appointment herself and was quite rude. I was there 15 minutes early just sitting there, no other customers were there. also the place smells like mildew in there. would be happy not to go back.
Dec 7th, 2023

Customer Service is getting worse and worse. I been a customer for more than 5 years and so hard to just renew. Spoke to 5 customer rep and was on hold forever :(
Nov 12th, 2023

I want to express my deep satisfaction with the exceptional service provided by Ms. Wendy Holden at the Frisco branch. Her professionalism, knowledge, and attentiveness have elevated my experience with AAA Insurance. Ms. Holden's dedicated assistance and prompt responses have made a significant impact on my decision to continue using your services. She truly exemplifies the high standards of AAA Insurance.
Aug 27th, 2023

I was very worried about my international driving permit but the lady that was working there give me a piece of mind and did my job very fast and gave me my international driving pyramid in 5 minutes.
Aug 9th, 2023

The employee at front desk was anything but welcoming.
Jun 17th, 2023