Frisco, TX Shipping And Mailing Service

The trainee inquired about my day, adding a great personal touch to our conversation and interaction.

I would have given a 5 star to this UPS location where the other members of the team rose to the situation to help me print the correct return receipts for my Amazon retu ... more

Customer service? The blonde lady seemed angry with my questions. :/

Great people out there and helps a-lot

Super slow and inefficient also always want to charge you for an extra box even when you a prepaid shipping label and the box it came in.

I have to give Adam and Damon 5 stars all the way. they helped me today.With an error I made. I was Returning items to Amazon and put the wrong item in the box.I needed ... more

Friendly and helpful as always. Thank you!

I went in today to ship some stuff for my recently past grandmas funeral with some odd things to ship with no boxes. Im pretty much the last thing you want to see walk in ... more

Great customer service! My mom visited with my little sister and found a kids corner which gave her time to print out docs for me! Lol!! Shout out to the helpful Rep!

Josh was so helpful and I got just what I needed so quickly!

I used print service. It was very quick, Shay was helpful and provided update on early completion .

Package not delivered as scheduled. 24 hours later still not delivered!!!

The manager is highly opinionated. Can't be putting customers opinions down. At least, be nice about it. On a different day, Unlike other ups stores, they charge for Amaz ... more

Doesnt provide updates and sends you through automated systems for lost packages.

At 12:30 pm on Sunday the 17th of March myself and 4 other people came to send packages. To all our dismay the store was not open despite the hours showing 11-4 on their ... more

Always polite and quick service, it doesn't take even 7 minutes in the store

Over many years, we have always had great service here. Explain to them what you need and they can help you figure out the best options for shipping something and how to ... more

Went to drop off a package. I usually ship between 15-25 boxes a week. I asked for some pouches to put the shipping label in. I asked for about 20, they only offered me ... more

Got my prints with a super quick turnaround, did not have to wait in any sort of line at pick-up and they had very warm and friendly customer service. This place definite ... more

Always great to work with!

Not open to the public Only to the hotel guests

It was 6:59 and they closed the door on us and refused to take our package. All the employees could think about was leaving. What happened to customer service?

They presented me with my package but I was disappointed that UPS refused to deliver it to my home. If I wanted to go get it I wouldn't have had it shipped to the house

Quick easy and painless. In and out fast. Good job!

Convenient location and always very helpful Great customer service!

No help provided on an unscanned package shipped from this location. Package is lost with no resolution.

I recently used this place to get important documents to the UK with tracking in a short amount of time. They were very efficient in presenting quotes for all the service ... more

Some of the employees in this UPS store always missed scanning atleast one or two of my boxes, other than that some employees are mindful, accurate, kind and professional ... more

Had to ship 9 boxes out and I didnt have a way to take them to the ups store. Called the ups store and see if they could come pick them up and Sergio personally came and ... more

Friendly and effecient service. Thank you

Wasted money shipping lost items and no tracking! I called thru claim thru would call me back never heard anything else.

They closed a whole hour before their listed time and refuse customers