United States Postal Service

I really hope they move this Post Office to Las Cruces, NM. If I could give less than 1 star , I would have. The whole Remcon station & employees are a joke. I really miss the old time military veterans that delivered the mail before. Dont request pick up package service because the postman wont pick package up but claim or mark it that they did. I have items that I sell on eBay and cant make it to the post office because of my PTSD. So I have a disability and mail carrier doesnt care. Ive also have had missing mail, mis-delivered mail. My disability check missing on more than just a couple of times.
Mar 26th, 2024

I live at the Mountain Village Apartments since Ive been there the postal office has changed the key to my mailbox multiple times. This has led to a delay in important mail and packages. Ive never experienced this in other apartments. And has resulted in me having to come to the post office to directly pick up mail, which is time consuming given the long lines and wait times. It would be easier on the workers at the postal office if they just stopped needlessly changing mailbox keys and allowed mail to be delivered directly to peoples mailbox. Im not sure what is going on in the past they said they changed the mailbox key due to damages or attempted thefts. Now Im just thinking its incompetence and/or workers replacing the keys to the wrong mailbox when a tenant moves out.
Mar 8th, 2024

Employees will steal your items from packages. Someone stole jewelry from my package and delivered just an empty box. Phone number listed just hangs up if you try calling. Shut this place down!!
Mar 4th, 2024

How is possible that the tracking number says delivered but it was never in our mailbox, no one from this place could locate my envelope with important documents and now is missing and they cannot do anything about it? They always misplace mail and I have to ask the neighbors to see if they have received anything something I should not do because I HAVE A MAILBOX and Im supposed to receive my mail, specially if it's a passport.
Feb 28th, 2024

I moved to the area in January and had to come here to get a key for my mailbox. I showed them my lease and was charged $40. I would later find out that since I was getting a key for the first time, I shouldnt have been charged. Anyway, six weeks later, I still have no key. I filled out the form for them to hold my mail THREE times now, but every time I go there and wait an hour in line on a SATURDAY (because I work during the week) to find that all of my mail is still in the locked box that I cannot open. Bills. Packages. Everything. Understaffed. Dont come into this location unless your schedule is clear for the rest of the day.
Feb 20th, 2024