El Paso, TX Optician

I am not sure how this occurred, but when I ordered my last pair of glasses from this place, they had my name misspelled and under an account number for an individual in ... more

Friendly, helpful, and knowledgeable staff. Patient with older customers.

The staff is very friendly, efficient, and knowledgeable. I got my glasses in an hour, as promised.

Great Experience and great service

TL/DR: this office is terrible and I will never go here again. I do not trust the prescriptions or information I was given to the point where I am going to get a new exam ... more

I definitely will recommend them and be a returning customer.

Last year my insurance changed and I had to change where I got my glasses from. Boy am I happy that happened. Sears Optical (at Cello Vista Mall) has been amazing to my f ... more

I was assisted by Sonia today and she provided excellent care and customer service

Second year I've been there,and everyone there's is always so nice and helpful.

Great service great friendly staff our daughters love the staff and doctors differently would recommend and they have plenty of great selection of glasses for every need

Extremely pleased wonderful people to work with patient and professional. Lovely selection I am very excited to wear them. Rosie was fantastic and was exception.

Great customer service!!

I had a bad experience ordering contact lenses here. The associate was demeaning and rude. I would not send my dog to get eye care at this buisness.

Karla, a very kind young woman, assisted us, she answered all our questions about what we qualified with the insurance.

Awesome and fast service!!!!

Its ridiculous.. they said that itll take up to 2 wks to get my daughters glasses.. and its been more than 2 wks and nothing no answer either.

Great customer service!

Not kid friendly, the doctor is awfully rude and has zero patience. I only went there once and never again.

I just wanted to see the frames. They require you to fill out a form asking you if you are vaccinated. I appreciate the efforts to have a safe environment, but asking for ... more

Sooo my glasses broke, decided to go in and the staff was super kind ! I couldn't decide on glasses and Chris helped me out, I ended out walking with 2 ! would recommen ... more

Got my eye exam done at Sun Eye Care and went straight to Solar Optics to get my new pair of glasses. The whole experience was professional grade, the exam was thorough, ... more

They are always so friendly and helpful. Fixed my issue right away!

My experience has always been very friendly, the exam is very complete and the optical has a lot of selection 100% recommended

Pro: excellent service and great staff. Doctors are amazing Con don't buy your glasses here. Woman is careless about the contract and will mess up the order on purpose to ... more

I am delighted with my new glasses. I enjoyed choosing from so many attractive and stylish options. The staff also helped fit them perfectly for my face. Thank you!

Horrible customer service....went to another location and got great service...man at counter is rude and unprofessional...hates his job

Im here now and they are closed. When it says they ate supposed to be open.

Receptionist very helpful. Dr. very informative and professional. Theyre always very courteous.

18 wheeler if coming from east to west on I -10 exit 24 go trough the service road make a thigh right on Magruder st and another right on Montana immediately take the ... more

Always excellent hands down the best

Since I arrived, the employee was rude and did not want to help me get a frame similar to the broken one that I bought with them. She simply told me that they no longer c ... more

Dr is great, Jasmine and Yoli are great at their jobs.

The staff were pretty friendly. Some of the ladies there seemed a bit nervous. But that's okay. All the doctors will happily answer your questions. Everyone is super prof ... more

Worst customer service! Been waiting for my contacts for over 2 weeks. They were quick to submit the claim to my insurance but can't seem to get my contacts. I called the ... more

Caring work.

Stopped in to check on getting an eye exam. Then optometrist was standing at counter. I asked about making an appointment. He couldnt hear me and was not understanding ... more

Place is Closed

Great experience choosing frist time glasses with Norma and Darren great staff appreciated Norma s help and detailed fitting. Thank you both very happy with my choice. R ... more

Been going here for at least 5 years if not more. I don't know what these other reviews are talking about. The office girls are nice enough, Dr. Sumerlin is very nice a ... more

(Translated by Google) Very bad experience, I do not recommend it. (Original) Muy mala esperiencia, no lo recomiendo.

They don’t answer the phone

I just came from Sunland Optical and my experience was one that I can assure you I will not go back again. They are very pushy for a sale that isnt a sale. I could give m ... more