El Paso, TX Car Rental Agency

Excellent customer care and service. Great choice of quality vehicles that you can select based on need.

(Translated by Google) All excellent.... (Original) Todo excelente ....

Is always been very satisfying. Cesar performance and professionalism is always great.

Staff was always excellent! I say "was" because I was one of their last customers at this location. The body shop apparently wanted them out. :( I rented from this lo ... more

Don't know where to start but the Paisano locationand the Airway went beyond my expectations to help us in our time of need. Long story short, Lynn on Airwayat the locati ... more

I had an exceptional experience with this enterprise while my vehicle was being worked on. The guys in the front are friendly, and professional . The other staff is also ... more

Great service upon arrival from Jessica Castellano. Was able to help me out in a timely manner. Also did verify the Farmers discount that was being applied. Yahaira also ... more

Henry was very helpful and got me checked out promptly.

Alamo at El Paso Airport is affiliated with National and Enterprise. The cars are clean, smell fresh and in mint condition. Danny Araiza inside terminal at Alamo counter ... more

I had a great experience working with Erica and Devin. They were both very helpful with answering questions, nice and patient. I highly recommend visiting this location t ... more

Everybody's super nice I love everybody in that place and they give me a really cute car I highly highly recommended Tony super great I mean everybody thank you guys love ... more

Poor customer service by Chris didn't seem to care or want to help . He advised me he didn't have any car's period, but it seemed like if I did do the claim with their c ... more

I received excellent service.

I was in a car accident at the wrong time of the year.... Spring Break and yet, Enterprise was able to provide me with a rental car in the midst of a shortage of vehicles ... more

This is a really nice place to rent a vehicle and the choices are great

Absolutely the best for whenever you need a rental vehicle they are great with communication and very easy pick and drop off amd their inventory of vehicles is amazing

We had our car broken and needed to rent a car for just one day. We decided to go with Budget since they had pretty low prices on their web site. It turned out that at th ... more

Used them twice in the past 2 months and it's always a simple and straightforward process.

I can not express how much I hate that nobody answers the phone during working hours! Literally called 17 times!

The best car rental you could go with. They are transparent and fair with their customers. No sketchy stuff no ripoff. I needed a vehicle on the last minute and they had ... more

They want you to enter all your information and wait for someone to call you just for a quote. I dont care if the cost is $2, because if this inconvenience I wont ever us ... more

Absolutely fantastic service. The owner really saved our bacon when Hertz overbooked and cancelled our vehicle reservation on arrival. He went out of his way to provide u ... more

While a bit distracted he has been the most helpful representative I've had to date because between Avis and Uber, their policies, and the lack of assistance overall I've ... more

Get the car and go, never a problem.

Very grateful Very kind

Can't get a damn representative to answer the phone just keeps saying they're closed for the day but they open at 7am...

Reliable and the customer service is always good.

No pics to share ate it too fast. Next time I will think about getting some.

The girl who helped me at the counter at the airport was friendly and very quick to deliver the vehicle and receiving the vehicle was also very fast, I highly recommend A ... more

Second time renting a car from the Company car rental center. Both visits went flawlessly. Great setup.

Horrible service.

I had not one issue with the rental except when i went to return the rental. I had returned the car a day early and i saw on the receipt that i wasnt gonna be refunded b ... more

If I could give this place zero stars I would. The only decent thing about this company was the car but they have outrageous policies and rude workers.

Worst customer service.

Needs to be updated, there is no hertz rental car here. However you can have it delivered by hertz to this location.

I had an amazing experience especially thanks to my salesperson Gabriel Garcia. He was very friendly helpful and went out of their way for me

One man operation. Only two people can fit in this office, and staff can't create the proper reservations. Dont waste your time coming to this store. This store gives the ... more

Pickup what ever car you want.

Customer service is fine, rental truck is horrible. Wipers are broken, door seals are broken so it sounds like driving with a window open. Water leaks into the cab when i ... more

Actually, I went to drop off my Jeep for service.

(Translated by Google) Not very good (Original) No muy bueno

Quick and easy. Professional.

Completely Racist Agent! I booked online, then went in to the location to pick-up car. Then I was told they do not accept Apple Pay. So I asked can I pay another way, the ... more