Chamber of Commerce

      The UPS Store

      ( 120 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.8 - (120 reviews)
      51
      3
      2
      1
      63
      Read Our 120 Reviews

      Chamber Rating

      Verified Member
      2.8 - (120 reviews)
      51
      3
      2
      1
      63
      › ‹
      • Jannet Hendrickson

        The employees were very personable and helpful. Loved the smiling faces.
        Apr 6th, 2024

      • Sierra B

        Rude female staff on two separate occasions. Idk whats wrong with these people. The first time, a lady worker told me Id have to pay $5 to print a page and that Id need to forward it to her email to get it printedher personal email. Yeah, ok. Sketch.
        Mar 18th, 2024

      • Jellz

        Very unprofessional location - this afternoon went in to ship back Uline trash cans with a paid label although unaware it needed a box due to size plus it did not arrive in a box, the first guy tells me unfortunately you will need a box - that was normal reply I had no issue - then another guy chimed in before he could officially assist me saying sarcastic things like you will need a box look at all the other packages in the back of me boxed up - I replied well Im confused do you not have box that will fit it then he says well yes rudely but you have to pay for it - implying as if I couldnt pay for a box. I told him he didnt have to be rude about it and he says he wasnt being rude. The correct way to address this situation which would have been preferred was to offer a box that would fit the shipping just like any other shipping company - I left without shipping anything - this place needs a manager and I hope he wasnt one. Will not be using this location let alone UPS anymore. FedEx all day! P.S. you have 1 star because I had to select a star. Service was horrible. #FedEx
        Mar 13th, 2024

      • T S

        Take a minute and look at all the reviews for this store. Everyone seems to have a dad experience at this location. After visiting this location for a return, I had a very similar experience. The staff at this store are extremely rude. This horrible customer service seems have gone on for sometime and nothing has been done to improve it. I wouldnt recommend anyone doing business at this location.
        Mar 3rd, 2024

      • Michael Davis

        Ridiculously rude and arrogant man who was absolutely no help at all.
        Feb 28th, 2024

      Read Our 120 Reviews

      About
      The UPS Store

      The UPS Store #4490 in Denton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile East On Loop 288 & Hwy 35 E.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (940) 484-6245.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1501 South Loop 288, Ste 104, Denton, Texas 76205

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tx/denton/1501-south-loop-288?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 10:00 AM - 6:00 PM
      Sunday: 12:00 PM - 5:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 2.8 Star Rating from 120 reviewers.

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 120 Reviews )
      51
      3
      2
      1
      63
      Write a Review

      Jannet Hendrickson on Google

      image The employees were very personable and helpful. Loved the smiling faces.

      Business Response on Google Apr 8th, 2024
      Hi Jannet Hendrickson, we love hearing this feedback! Friendly, courteous, and professional service is what we're all about. Thanks so much for sharing your review.

      Sierra B on Google

      image Rude female staff on two separate occasions. Idk whats wrong with these people. The first time, a lady worker told me Id have to pay $5 to print a page and that Id need to forward it to her email to get it printedher personal email. Yeah, ok. Sketch.

      Business Response on Google Mar 16th, 2024
      Hi Sierra B, I can understand your print service frustration and I am sorry to hear you didn't have a great experience with us. We're committed to providing world-class service and want to hear from our customers when there is an area where we can improve. If I can offer further assistance, please contact me directly at [email protected] so we can learn more about your visit.

      Jellz on Google

      image Very unprofessional location - this afternoon went in to ship back Uline trash cans with a paid label although unaware it needed a box due to size plus it did not arrive in a box, the first guy tells me unfortunately you will need a box - that was normal reply I had no issue - then another guy chimed in before he could officially assist me saying sarcastic things like you will need a box look at all the other packages in the back of me boxed up - I replied well Im confused do you not have box that will fit it then he says well yes rudely but you have to pay for it - implying as if I couldnt pay for a box. I told him he didnt have to be rude about it and he says he wasnt being rude. The correct way to address this situation which would have been preferred was to offer a box that would fit the shipping just like any other shipping company - I left without shipping anything - this place needs a manager and I hope he wasnt one. Will not be using this location let alone UPS anymore. FedEx all day! P.S. you have 1 star because I had to select a star. Service was horrible. #FedEx

      Business Response on Google Mar 13th, 2024
      Hi Jellz, thank you for your review and for bringing this matter to our attention. We apologize for any rude treatment you experienced while visiting our business and for any negative impact it may have had on your overall experience. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering. If you have any further questions or concerns, please do not hesitate to contact us at [email protected]. Thank you for your business.

      T S on Google

      image Take a minute and look at all the reviews for this store. Everyone seems to have a dad experience at this location. After visiting this location for a return, I had a very similar experience. The staff at this store are extremely rude. This horrible customer service seems have gone on for sometime and nothing has been done to improve it. I wouldnt recommend anyone doing business at this location.

      Business Response on Google Feb 12th, 2024
      Dear T S, we apologize for the unpleasant experience you had with us. To help us improve, could you please share more details about what happened during your visit? You can reach us at (940) 484-6245 or [email protected].

      Michael Davis on Google

      image Ridiculously rude and arrogant man who was absolutely no help at all.

      Business Response on Google Feb 29th, 2024
      Hi Michael Davis, every customer should feel welcome and supported at The UPS Store. The experience you describe is unacceptable, and we understand you are frustrated. We'd like to hear more about your visit and earn your trust in our team. Don't hesitate to contact us at [email protected] along with the visit date/time and any pertinent details of your visit so we can get in touch with you. Thank you.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 120 Reviews )
      51
      3
      2
      1
      63

      Write a Review

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