Bank of America (with Drive-thru ATM)

Money was stolen from me by the teller first day I opened my account it has been almost a month and nothing has been done Ive made numerous phone calls and emails and I havent received a callback or an email reply this is the worst customer service Ive ever experienced and I will be taking legal action
Jan 6th, 2023

They just have one cashier, horrible service.
Jan 1st, 2023

Dec 23rd, 2022

My Mother has been banking with Bank of America for 15 years. She got a thank you note from BOA and went to this location and got horrible service from the manager ( Mexican lady, her name starts with an O, I think. Olinda or something) 2 or 3 times my Mother had to deal with her rudeness and she wasn't able to help my Mother, didn't even try. She feels the lady is racist which is highly possible, or maybe she's just rude and miserable. My Mom had to go to another location in south Dallas and was treated way better. The owner keeps commenting under reviews to make it look like they care but you clearly don't if you haven't fixed the problem after all these bad reviews.. They deserve to be shut down treating human beings like that. My Mom STILL talks about that and it was awhile ago. You never know how you affect people when you're mean.
Dec 8th, 2022

(Translated by Google) Today, September 27, 2022, around 2:05 pm I went to Albano to open an account, a lady attended me and we were already in the office filling out the paperwork when another woman came in saying that the appointment had to arrive at 2:15 already. I had arrived and that I had to leave the office because they were going to attend to the person who had the appointment and that he would wait outside until they finished to attend to me again. This is incredible that it happens in a bank that the employees do that with their clients that disrespectful and unprofessional I hope the manager does something with these employees so that this kind of thing does not happen and of course I went to another bank to open my account and I do not recommend the Banquet of America at all (Original) El dia de hoy 27 de septiembre 2022alrededor de las 2:05 pm fui Albano abrir una cuenta una seorita me atendio y ya estabamos en la oficina llenando los papeles cuando entra otra mujer diciendo que la cita que tenia que llegar a las 2:15 ya habia llegado y que tenia que salirme de la oficina por que iban a atender a la persona que tenia la cita y que esperara afuera a que terminaran para atenderme otra vez esto es incredible que pase en un banco que las empleadas hagan eso con sus clientes que falta de respeto y que poco Profesional espero que el gerente haga algo con estas empleadas para que no pase este tipo de cosas y por supuesto fui a otro banco abrir mi cuenta y no recommiendo para nada al banquete de america
Oct 16th, 2022