Thrifty Car Rental

Blaze _{on Google}

Apr 4th, 2024

Prepaid a reservation online, upon arrival they said they were experiencing delays and tried to upsell me so that I did not have to sit through the estimated 40 minute wait time.

Darryn Abben _{on Google}

Jan 18th, 2024

They are very sneaky and trick you into getting insurance you didnt ask for. Very poor customer service, will never rent from them again. Plus on another time we had a vehicle rented and when we got to counter they said they were out of vehicles.

Erika Garcia _{on Google}

Dec 2nd, 2023

I was really worried but took the chance. Customer service was very friendly. Easy pickup and a great clean car.

Kenny Roberts _{on Google}

May 27th, 2023

I have rarely given a single star to any business because I believe that doing business is hard enough without being trolled by the Karens of the world. In fact I cant remember the last time I gave a business a single star, but sadly in my opinion this one is warranted. After my rental I saw that this business had a very low star score already, and I wish I had noticed this before I rented from them. First, they did not have my reservation ready when I arrived in Corpus Christi. Second, they manipulated me into a huge up-sale from a reserved small car to a SUV that was on the lot. I only had one other passenger and small carry-on luggage, so the size difference was unnecessary for my needs. The price difference was approximately double. They described to me the SUV was an all wheel drive, when in fact it was only a front wheel drive. The car stunk of smoke and strong deodorants to mask the smoke smell. On the second day I returned to the rental lot and explained that the car stunk and was not equipped as advertised. I was told the lot was empty of rentals, and no exchange for a less expensive or smoke free car was available. Any time that I used the car my clothes stunk like the deodorant they used to mask the smoke smell. The final icing on the cake for me was when I returned the car at the end of the trip, and I was sent a final invoice that charged me $350 for outside washing. This car was constantly on paved or all weather surfaces with virtually no contact with mud. When I contested the charge they changed the reason to smoke smell and sand on the carpet. No one from my party smokes, so this reason is clearly that they didnt keep record that the car had already been smoked in. Any sand that was found was only from ordinary use of the vehicle. The carpet was black and had no mats provided to protect them. I believe in being fair and would not have contested the sand issue if I felt it was not simply ordinary use. I truly believe the $350 is clearly unwarranted and I also believe this tactic is dishonest on their part. All-in-all this felt like an old fashioned bait-and-switch from the beginning to end. I will never use Thrifty or any of its affiliates again.

Sabrina Nesmith _{on Google}

Apr 2nd, 2023

Horrible!